Tag: personal data

European Commission issues draft on Standard Contractual Clauses

18. November 2020

A day after the European Data Protection Board (EDPB) issued its recommendations on supplementary measures, on November 12th the European Commission issued a draft on implementing (new) Standard Contractual Clauses (SCC) for data transfers to non-EU countries (third countries). The draft is open for feedback until December 10th, 2020, and includes a 12-month transition period during which companies are to implement the new SCC. These SCC are supposed to assist controllers and processors in transferring personal data from an EU-country to a third-country implementing measures that guarantee GDPR-standards and regarding the Court of Justice of the European Union’s (CJEU) “Schrems II” ruling.

The Annex includes modular clauses suitable for four different scenarios of data transfer. These scenarios are: (1) Controller-to-controller-transfer; (2) Controller-to-processor-transfer; (3) Processor-processor-transfer; (4) Processor-to-controller-transfer. Newly implemented in these SCC are the latter two scenarios. Since the clauses in the Annex are modular, they can be mixed and matched into a contract fitting the situation at hand. Furthermore, more than two parties can adhere to the SCC and the modular approach even allows for additional parties to accede later on.

The Potential of government access to personal data is especially addressed since this was a main issue following the “Schrems II” ruling. Potential concerns are met by implementing clauses that address, how the data importer must react when laws of the third country impinge his ability to comply with the contract (especially the SCC) and how he must react in case of government interference.  Said measures include notifying the data exporter and the data subject of any government interference, such as- legally binding requests of access to personal data; and if possible sharing further information on these requests (on a regular basis), documenting them and challenging them legally. Termination clauses are added, in case the data importer cannot comply anymore, e.g. because of changes in the third country’s law.

Further clauses regard matters such as data security, transparency, accuracy and onwards transfer of personal data. Issues that have all been tackled in the older SCC but are update now.

Poland: Addresses of judges, politicians and pro-life activists published on Twitter

12. November 2020

In recent days, social networks in Poland have teemed with posts containing private addresses and telephone numbers of judges of the Constitutional Tribunal, politicians and activists openly supporting the abortion sentence. In conjunction with the publication of the above on Twitter, the President of the Personal Data Protection Office (UODO) took immediate steps to protect the personal data and privacy of these persons.

Background to this was the judgement of the Constitutional Tribunal repealing the provisions allowing abortion in cases of, for example, serious genetic defects or severe impairment of the human fetus. This provoked resistance from a part of Polish society and led to a street revolution of “liberal” men and women. Unfortunately, the agitation turned into invectives, destruction of property, public disorder and personal arguments. As a result, personal data of people supporting the prohibition of abortion have been shared thousands of times on all social media too. For this reason, numerous protesters appeared at the indicated houses, covered the walls of the surrounding buildings with vulgar inscriptions, and the addressees began to receive packages, e.g. with a set of hangers.

On October 29th, 2020 the President of the UODO responded to the case:

Publishing private addresses and contact details of pro-life activists, politicians and judges by users of the Twitter social network is an action leading to the disclosure of a wide sphere of privacy, and thus posing threats to health and life, such as possible acts of violence and aggression directed against these people and their family members.

The announcement stated that the President of the UODO requested an immediate procedure by the Irish supervisory authority, which is responsible for the processing of personal data via Twitter. Pointing out the enormous scale of threats, he indicated the need to verify the response time to reported irregularities and the possibility of introducing automated solutions to prevent the rapid furtherance of such content by other portal users. He also notified the law enforcement authorities that Twitter users had committed a crime consisting in the processing of personal data without a legal basis. The lawfulness had neither been guaranteed by consent according to Art. 6 (1) lit. a GDPR nor legitimate interests pursuant to Art. 6 (1) lit. f GDPR or any other legal basis. Thus, the processing has to be seen as illegitimate as also stated by the President of the UODO. The law enforcement authorities will be obliged to examine and document both the scope of personal data disclosed in a way that violates the principles of personal data protection and to determine the group of entities responsible for unlawful data processing. The President of the UODO also applied to the Minister of Justice – Public Prosecutor General for placing this case under special supervision due to the escalation of conflict and aggression, which pose a high risk of violating the life interests of both people whose data is published on social media and their family members.

In conclusion, the President of the UODO added:

The intensification of actions of all competent authorities in this matter is necessary due to the unprecedented nature of the violations and the alarming announcements of disclosing the data of more people, as well as the deepening wave of aggression.

Decision to fine the Norwegian Public Roads Administration

23. October 2020

The Norwegian Data Protection Authority (Datatilsynet) has issued the Norwegian Public Roads Administration (Statens vegvesen) a fine of EUR 37.400 (NOK 400.000) for improprieties related to the use of the monitoring system installed on toll ways in Norway. They concerned processing personal data for purposes that were noncompliant with the originally stated and for not erasing video recordings after 7 days from their registration.

The penalized entity is the controller of a system processing personal data obtained from the area of ​​toll roads in Norway. This system records personal data which especially enable the identification of vehicles (and hence their owners) that pass through public toll stations. The primary purpose of processing these personal data was to ensure safety on public roads and to optimize the operation of the tunnel and drawbridges in the county Østfold. The Norwegian Public Roads Administration however, used the recordings particularly in order to document improper fulfilments of concluded contracts by certain subjects. According to the Norwegian Data Protection Authority, such procedure is unlawful and not compliant with the originally stated purposes.

The Norwegian Public Roads Administration was also accused of infringements related to deletion of personal data in due time. In accordance with Norwegian regulations, recordings from monitoring (and thus personal data) may be stored until the reason for its storage ceases, but no longer than 7 days from recording the material. In the course of proceedings it turned out that the monitoring system did not have the function of deleting personal data at all. Therefore, the Norwegian Public Roads Administration was not able to fulfil its obligation according to Art. 17 GDPR. The lack of this functionality additionally indicates that the controller, while implementing the monitoring system, also omitted the requirements specified in Art. 25 GDPR.

Taking into account these circumstances, the Norwegian Data Protection Authority stated a violation of the mentioned GDPR regulations.

Appeal against record fine for GDPR violation in Poland dismissed

22. October 2020

On 10th September 2019 the Polish Data Protection Commissioner imposed a record fine in the amount of more than PLN 2,8 million or the equivalent of € 660.000 on the company Morele.net for violating the implementation of appropriate technical and organisational measures as well as the lack of verifiability of the prior consents to data processing. The Krakow-based company runs various online shops and stores customer data on a central database. According to the Personal Data Protection Office (UODO), there has been 2,2 million customers affected.

Starting point were especially two incidents at the end of 2018, when unauthorised persons got access to the customer database of the company and the contained personal data. The company notified the data breach to the UODO, which accused it particularly of violation of the confidentiality principle (Articles 5 (1) lit. f, 24 (1), 25 (1), 32 (1) lit. b, d, (2) GDPR) by failing to use sufficient technical and organisational measures to safeguard the data of its customers, such as a two-factor authentication. As claimed by the UODO, the selection of the authentication mechanism should always be preceded by an adequate risk analysis with a corresponding determination of protection requirements. The company did not adequately comply with this. However, it should have been sufficiently aware of the phishing risks as the Computer Emergency Response Team (CERT Polska) had already pointed it out.

In addition, the UODO accused the company of violation of the lawfulness, fairness, transparency and accountability principles (Articles 5 (1) lit. a, (2), 6 (1), 7 (1) GDPR) by not being able to prove that (where necessary) the personal data from installment applications had been processed on the basis of consents of data subjects. Furthermore, after a risk analysis, the company deleted the corresponding data from the database in December 2018, but according to the UODO, the deletion was not sufficiently documented.

When assessing the fine, there were many aspects which played a decisive role. Most of all, the extent of the violation (2,2 million customers) and the fact that the company processes personal data professionally in the course of its business activities and therefore has to apply a higher level of security. However, mitigating circumstances were also taken into account, such as the good cooperation with the supervisory authority, no previous ascertainable violations of the GDPR and no identifiable financial advantages for the company.

On 3rd September 2020, the Provincial Administrative Court (WSA) in Warsaw issued a judgment on Morele.net’s appeal against the decision. The WSA dismissed the appeal and considered that the decision on the fine imposed on the company was justified. Furthermore, the WSA stated that the UODO had correctly assessed the facts in the case concerned and considered that the fine imposed was high but within the limits of the law and justified by circumstances. It is expected that the company will lodge a complaint with the Supreme Administrative Court of Poland.

Indonesian President introduces a Proposal for a national Data Protection Law

5. February 2020

On 28 January 2020, Indonesian President Joko Widodo introduced a draft data protection law to the Parliament of Indonesia. When the bill passes through Parliament, Indonesia will be the fifth country in Southeast Asia to have a national data protection law, following Singapore, Malaysia, Thailand and the Philippines.

The proposal has numerous parallels to the European GDPR. It grants an array of data subject rights, like the right to access, the right to erasure and the right to restrict processing of personal data. The bill also contains a broad definition of processing and the general principle of consent, whilst allowing the processing of personal data for the performance of a contract, for compliance with a legal obligation, or for the purposes of legitimate interests.

Interestingly, the bill categorises violations against the data protection rules as criminal offenses and punishes intentional unlawful processing with up to 7 years of criminal imprisonment or punitive fines of up to 70 billion Indonesian Rupiah (4.6 million Euros). If the offender of the law is a corporation, the management or beneficiary owner can be held liable and face a prison sentence.

The Indonesian Minister of Communications and Information stresses the importance of the new date protection bill for the data sovereignty of individuals and hopes for opportunities for innovation and business in Indonesia.

Amazon lets Alexa recordings evaluate by timeworkers in home-office

5. August 2019

According to a report by German newspaper “Welt am Sonntag”, Amazon has Alexa’s voice recordings listened to not only by its own employees, but also by Polish temporary workers.

For some time now, Amazon has been the subject of criticism because the recordings of the Alexa language assistant are listened to and typed in by employees in order to improve speech recognition. For a long time, however, the users were unaware of this long-standing practice.

It has now become known that temporary workers in the home office listen to and evaluate the recordings using a remote work program. Until recently, a Polish recruitment agency advertised “teleworking all over the country”, although Amazon had previously assured that the voice recordings would only be evaluated in specially protected offices. However, one of the Polish temporary workers stated that many of them would work from home and that among the records were personal data such as names or places that allowed conclusions to be drawn about the person.

Upon request, Amazon confirmed the research results. A spokesman said that some employees were allowed to work from other locations than the Amazon offices, but that particularly strict rules would have to be observed. In particular, working in public places is not allowed.

On the same day, the online job advertisements were deleted and Amazon offered a new data protection option. Users can now explicitly object and block their recording for post-processing by Amazon employees.

Other language assistants have also been or are to be suspended from language evaluation, at least for European users. According to Google, around 0.2 % of the recordings are listened to subsequently, while Apple and Amazon say it is less than 1 %. Google already deactivated the function three months ago and Apple also wants to suspend the evaluation and explicitly ask its users later whether an evaluation may be resumed.

Facebook: private messages from more than 81.000 people for sale

5. November 2018

According to a BBC report, more than 81.000 Facebook profiles were hacked. Private messages and other information was offered for 10 cents per account.

The BBC had the allegations checked by the IT security company Digital Shadows, who confirmed that over 81.000 of the profiles posted online contained private messenger messages. Furthermore, data from more than 176.000 accounts, including e-mail addresses and telephone numbers were available. This information did not necessarily have to come from a hack, as some of it was also open on public Facebook profiles

The BBC Russian Service also emailed the address that offered the data. The respondent – someone called “John Smith”- wrote that the offered data was neither from profiles involved in the Cambridge Analytica scandal nor of the recent security breach revealed in September. He said that his hacker group could offer data from 20 million users, of whom 2.7 million were Russians. But Digital Shadows doubts this because Facebook should have noticed such a big leak.

Facebook reported that its security has not been compromised. The data might be obtained through malicious browser extensions. According to Facebook executive Guy Rosen, they “have contacted browser-makers to ensure that known malicious extensions are no longer available to download in their stores”.

 

Nationwide: multistate data breach investigation settled by paying $ 5.5 million

11. August 2017

According to Hunton & Williams, on the 9th of August, Nationwide Mutual Insurance Company (“Nationwide”), agreed to pay $ 5.5 million to settle a data breach investigation by attorneys general from 32 states concerning a data breach that exposed personal data of about 1.2 million individuals. They also published the settlement.

In October 2012, Nationwide and its wholly-owned subsidiary Allied Property & Cansualty Insurance Company (“Allied”) experienced a data breach that led to an unauthorized access to and exfiltration of certain personal data of their customers, as well as other consumers. Since Nationwide and Allied provide customers with insurance quotes, inter alia the following personal data are collected: full name, Social Security number, date of birth or credit-related score.

The attorneys general alleged that the data breach occurred when hackers exploited a vulnerability in the companies’ web application hosting software. Further, it is alleged that, after the data was exfiltrated, Nationwide and Allied applied a software patch, that was not previously applied, to address the vulnerability.

Besides the $ 5.5 million Nationwide and Allied agreed to implement a series of steps to update its security practices. Besides other measures that are listed in the settlement a technology officer shall be appointed that should manage and monitor security and software updates to ensure that future patches and other security updates are applied.