Tag: Coronavirus

Data Breach made 136,000 COVID-19 test results publicly accessible

18. March 2021

Personal health data are considered a special category of personal data under Art. 9 of the GDPR and are therefore given special protections. A group of IT experts, including members of the German Chaos Computer Club (CCC), has now revealed security gaps in the software for test centres by which more than 136,000 COVID-19 test results of more than 80,000 data subjects have apparently been unprotected on the internet for weeks.

The IT-Security experts’ findings concern the software “SafePlay” of the Austrian company Medicus AI. Many test centres use this software to allocate appointments and to make test results digitally available to those tested. In fact, more than 100 test centres and mobile test teams in Germany and Austria are affected by the recent data breach. These include public facilities in Munich, Berlin, Mannheim as well as fixed and temporary testing stations in companies, schools and daycare centres.

In order to view the test results unlawfully, one only needed to create an account for a COVID-19 test. The URL for the test result contained the number of the test. If this number was simply counted up or down, the “test certificates” of other people became freely accessible. In addition to the test result, the test certificate also contained the name, date of birth, private address, nationality and ID number of the person concerned.

It remains unresolved whether the vulnerabilities have been exploited prior to the discovery by the CCC. The CCC notified both Medius AI and the Data Protection Authorities about the leak which led to a quick response by the company. However, IT experts and Privacy-focused NGOs commented that Medicus AI was irresponsible and grossly negligent with respect to their security measures leading to the potential disclosure of an enormous amount of sensitive personal health data.

Dutch data scandal: illegal trade of COVID-19 patient data

19. February 2021

In recent months, a RTL Nieuws reporter Daniël Verlaan has discovered widespread trade in the personal data of Dutch COVID-19 test subjects. He found ads consisting of photos of computer screens listing data of Dutch citizens. Apparently, the data had been offered for sale on various instant messaging apps such as Telegram, Snapchat and Wickr. The prices ranged from €30 to €50 per person. The data included home addresses, email addresses, telephone numbers, dates of birth and BSN identifiers (Dutch social security number).

The personal data were registered in the two main IT systems of the Dutch Municipal Health Service (GGD) – CoronIT, containing details about citizens who took a COVID-19 test, and HPzone Light, a contact-tracing system, which contains the personal data of people infected with the coronavirus.

After becoming aware of the illegal trade, the GGD reported it to the Dutch Data Protection Authority and the police. The cybercrime team of the Midden-Nederland police immediately started an investigation. It showed that at least two GGD employees had maliciously stolen the data, as they had access to the official Dutch government COVID-19 systems and databases. Within 24 hours of the complaint, two men were arrested. Several days later, a third suspect was tracked down as well. The investigation continues, since the extent of the data theft is unclear and whether the suspects in fact managed to sell the data. Therefore, more arrests are certainly not excluded.

Chair of the Dutch Institute for Vulnerability Disclosure, Victor Gevers, told ZDNet in an interview:

Because people are working from home, they can easily take photos of their screens. This is one of the issues when your administrative staff is working from home.

Many people expressed their disapproval of the insufficient security measures concerning the COVID-19 systems. Since the databases include very sensitive data, the government has a duty to protect these properly in order to prevent criminal misuse. People must be able to rely on their personal data being treated confidentially.

In a press release, the Dutch police also raised awareness of the cybercrime risks, like scam or identity fraud. Moreover, they informed about the possibilities of protection against such crimes and the need to report them. This prevents victims and allows the police to immediately track down suspects and stop their criminal practices.

Admonition for revealing a list of people quarantined in Poland

27. November 2020

The President of the Personal Data Protection Office in Poland (UODO) imposed an admonition on a company dealing with waste management liable for a data breach and ordered to notify the concerned data subjects. The admonition is based on a violation of personal data pertaining to data subjects under medical quarantine. The city name, street name, building/flat number and the fact of remaining under quarantine of the affected data subjects have been provided by the company to unauthorized recipients. The various recipients were required to verify whether, in a given period, waste was to be collected from places determined in the above-mentioned list.

The incident already happened in April 2020. Back then, a list of data subjects was made public, containing information on who had been quarantined by the administrative decision of the District Sanitary-Epidemiological Station (PPIS) in Gniezno as well as information on quarantined data subjects in connection with crossing the country border and on data subjects undergoing home isolation due to a confirmed SARS-CoV-2 infection. After becoming aware of the revelation, the Director of PPIS notified the relevant authorities – the District Prosecutor’s Office and the President of UODO – about the incident.

PPIS informed them that it had carried out explanatory activities showing that the source of disclosure of these data was not PPIS. These data were provided to the District Police Headquarters, the Head of the Polish Post Office, Social Welfare Centres and the Headquarters of the State Fire Service. Considering the fact that these data had been processed by various parties involved, it was necessary to establish in which of them the breach may have occurred.

UODO took steps to clarify the situation. In the course of the proceedings, it requested information from a company dealing with waste management being one of the recipients of the personal data. The company, acting as the data controller, had to explain whether, when establishing the procedures related to the processing of personal data, it had carried out an assessment of the impact of the envisaged processing operations on the protection of personal data according to Art. 35 GDPR. The assessment persists in an analysis of the distribution method in electronic and paper form in terms of risks related to the loss of confidentiality. Furthermore, the data controller had to inform UODO about the result of this analysis.

The data controller stated that it had conducted an analysis considering the circumstances related to non-compliance with the procedures in force by data processors and circumstances related to theft or removal of data. Moreover, the data controller expressed the view that the list, received from the District Police Headquarters, only included administrative (police) addresses and did not contain names, surnames and other data allowing the identification of a natural person. Thus, the GDPR would not apply, because the data has to be seen as anonymized. However, from the list also emerged the fact that residents of these buildings/flats were placed in quarantine, which made it possible to identify them. It came out that the confidentiality of the processed data had been violated in the course of the performance of employee duties of the data processor, who had left the printed list on the desk without proper supervision. During this time, another employee had recorded the list in the form of a photo and had shared it with another person.

Following the review of the entirety of the collected material in this case, UODO considered that the information regarding the city name, street name, building/flat number and placing a data subject in medical quarantine, constitute personal data within the meaning of Art. 4 (1) GDPR, while the last comprises a special category of personal data concerning health according to Art. 9 (1) GDPR. Based on the above, it is possible to identify the data subjects, and therefore the data controller is bound to the obligations arising from the GDPR.

In the opinion of UODO, the protective measures indicated in the risk analysis are general formulations, which do not refer to specific activities undertaken by authorized employees. The measures are insufficient and inadequate to the risks of processing special categories of data. In addition, the data controller should have considered factors, such as recklessness and carelessness of employees and a lack of due diligence.

According to Art. 33 (1) GDPR, the data controller shall without undue delay and, where feasible, not later than 72 hours after having become aware of the data breach, notify it to the competent supervisory authority. Moreover, in a situation of high risk to the rights and freedoms of the data subjects, resulting from the data breach (which undoubtedly arose from the disclosure), the data controller is obliged to inform the data subject without undue delay in accordance with Art. 34 (1) GDPR. Despite this, the company did not report the infringement, neither to the President of UODO nor to the concerned data subjects.

Series on COVID-19 Contact Tracing Apps Part 3: Data Protection Issues

28. May 2020

In today’s blogpost, we will finish the miniseries on COVID-19 contact tracing apps with a final part on the issues that are created by them with regards to data protection and users’ privacy. As we have presented in the first part of this series, different approaches to contact tracing apps are in use or are being developed in different countries. These different operating approaches have different data protection issues, some of which can, in the European Union, be mitigated by following data protection regulations and the guidelines the European Data Protection Board has published, which we presented in the second part of this series.

The arising data protection issues that come with COVID-19 contact tracing apps and their impact highly depend on the API design of the apps used. However, there are common points which can cause privacy problems that may apply to all contact tracing apps due to the sensitivity of the data processed.

The biggest risks of contact tracing apps

While contact tracing apps have the potential to pose risks to data protection and their users’ privacy in all terms of data protection aspects, the following are the risks politicians, scientists and users are most worried about:

  • The risk of loss of trust
  • The risk of unauthorized access
  • The risk of processing too much data
  • The risk of abuse of the personal data collected

The risk of loss of trust: In order to work properly and reach the effectiveness necessary to contain the spread of the virus and break the chain of transmission, scientists and researches have pinpointed that at least 60% of a country’s population has to use the contact tracing apps properly. But for this to be able to happen, user satisfaction and trust in the app and its use of their personal data have to remain high. A lot of the research done on the issue shares the concern that lack of transparency in the development of the apps as well as in regard to the data they collect and process might cause the population to be sceptical and distrustful to the technologies being developed. The European Data Protection Board (EDPB) as well as the European Parliament have stated that in order for contact tracing apps to be data protection compliant, their development as well as processing of data need to be transparent throughout the entirety of the use of the apps.

The risk of unauthorized access: While the risk that the apps and the data they process can be hacked is relatively low, there is the concern that in some cases unauthorized access may result in a big privacy issue. Especially in contact tracing apps that use GPS location data as well as apps that use a centralized approach to the storage of the data processed, the risks of unauthorized access is higher due to the information being readily available. In the case of GPS data, it is easily possible to track users’ movements, allowing for a very detailed potential to analyse their behaviour. The centralized storage stores all the collected data in one cloud space, which in the case of a hacking incident may result in easy access to not only information about social behaviour and health details, but also, if used in conjunction with GPS tracking data, an easy to identify user behaviour analysis. Therefore, it has been recommended to conduct a Data Protection Impact Assessment before launching the apps, and ensure that the encryption standards are high. The Bluetooth method of phones pinging each other anonymized IDs that change every 15 minutes in case of contact closer than 10 feet has been recommended as the ideal technology to minimize location data being collected. Furthermore, most scientists and researchers recommend that in order to prevent damage, a decentralized storage method is better suited to protect the data of the users, as this method only stores the information on the users’ device instead of a central cloud.

The risk of processing too much data: In the case of contact tracing apps, one of the big risks is the processing of too much data. This is an issue which can apply to apps using GPS location tracking, the necessity to collect sensitive health data other than the COVID-19 infection status, transactional information, contacts, etc. In general, contact tracing apps should not require much additional information except the user’s contact information, since it is only necessary to log the other devices their device has come in contact with. However, there are some countries that use contact tracing apps through GPS location tracking instead of Bluetooth exchange of IDs, in which case the location data and movements of the user are automatically recorded. Other countries, like for example India, have launched an app where additional health data is being processed, as well as other information unnecessary to follow up on the contact tracing. Contact tracing apps should follow the concept of minimization of data collection in order to ensure that only personal data necessary to the purpose of the contact tracing apps are being processed. That is also one of the important ground rules the EDPB has portrayed in their guideline on the subject. However, different countries have different data protection laws, which makes a unified approach and handling of personal data difficult in cases like these.

The risk of abuse of the personal data collected: One of the biggest fears of scientists and users regarding contact tracing apps is the potential risk of abuse of the personal data collected once the pandemic is over. Especially with the centralized storage, even now there are apps that give access to the data to the government, like in India, Hong Kong and Singapore. A majority of critics is demanding regulation which will ensure that the data cannot be used after the pandemic is over and the need for the apps has ceased. This is a specifically high risk in the case of tracing apps that locate the user through GPS location tracking rather than through Bluetooth technology, since the movements of the devices lead to a very detailed and easy to analyse movement tracking of the users. This potential risk is one the most prominent ones regarding the Apple and Google project for a joint contact tracing API, as both companies have been known to face severe data protection issues in the past. However, both companies have stated that they plan on completely discontinuing the developed API once the pandemic is over, which would disable the apps working with that API. Since the Bluetooth approach they are using stores the data on users’ devices, the data will be locked and inaccessible once the API cannot read it anymore. But there are still a lot of other countries with their own APIs and apps, which may lead to a risk of government surveillance and even abuse by foreign powers. For Europe, the EDPB and the European Parliament have clearly stated that the data must be deleted and the apps dismantled after they are no longer necessary, as the purpose and legal basis for processing will not apply anymore once the pandemic is under control.

The bottom line

Needless to say, the pandemic has driven the need for new technologies and approaches to handle the spread of viruses. However, in a modern world this brings risks to the personal data used to contain the pandemic and break the chain of transmission, especially due to the fact that it is not only a nationwide, but also an international effort. It is important for users to keep in mind that their right to privacy is not entirely overpowered by the public interest to contain the virus. However, in order to keep the balance, it is important for the contact tracing apps to face criticism and be developed in a way that is compliant with data protection regulations in order to minimize the potential risks that come with the new technology. It is the only way to ensure that the people’s personal freedom and private life can continue without having to take high toll from the potential attacks that could result from these risks. Transparency is the bottom line in these projects, and it can ensure that regulations are being met and the people’s trust is kept in order to be able to reach the effectiveness needed for the tracing apps to be successful in their purpose.

Series on COVID-19 Contact Tracing Apps Part 1: Different Countries, Different Apps

20. May 2020

In order to combat the spread of COVID-19, as more and more countries are phasing out of lockdowns, the eye is on the use of contact tracing apps to help facilitate breaking the chain of transmissions. Contact tracing apps hope to bring a safer way to combat the spread of the pandemic and enable people to go back to a life that is closer to their previous normal. In this miniseries, we would like to present to you different contact tracing apps, as well as European Guidelines and the data protection problems arising from the technology.

Contact tracing apps mostly rely on localising the users of the phones and trace their whereabouts to analyse if they have gotten in contact with someone that has later tested positive for the coronavirus. Individuals who have been in close proximity of someone who is confirmed to be a carrier of the virus, will then be notified and asked to self-isolate for a certain period of time.

Due to this function, however, privacy is a big fear for a lot of users. It comes not only with the processing of personal data, but also tracing of movement and the collection of health data in order to be effective.

It is also important to note that there are different approaches to the purpose and use of anti-coronavirus apps all over the world. While this post focuses on portraying different contact tracing apps, there are also technologies that have a different purpose. For example, there’s apps that require the localisation of mobile data with the purpose to track movement streams and localize a potential future outbreak area. Another option currently in use in Taiwan would be using the localisation data of mobile devices to control and ensure that the lockdown and quarantine measures are being followed. In Hong Kong, the mobile app is paired with a wristband to track movement of the user and alert officials if they leave their dwelling.

However, as there are a lot of contact tracing apps used in different countries, with varying technology and also varying issues in the light of data protection. While a lot of countries immediately developed and released COVID-19 tracing apps, some are still trying to develop or test the technology with a commitment to data protection. In order to see the variety of different approaches to the matter, we are going to present some of the countries and the apps they are using or developing.

The following countries are some of the countries that have already implemented a contact tracing app to be able to counteract the spread of the virus quickly:

  • Austria – As one of the first European countries to jump to action, Austria has implemented the use of the tracing app project DP3T, which is backed by European scientists to be the best choice in terms of data protection. The handling of the data is transparent, as well as minimal and voluntary. The technology is based on Bluetooth identifiers in idea similar to the Google and Apple technology, and the data is stored in a decentralized manner.
  • India – The Aarogya Setu app has been downloaded over 13 Million times within the first week of its release. It uses Bluetooth as well as GPS signals to trace devices, and collects a lot of sensitive data like names, birthdates, and biometric information. Due to a backlash in regards to data protection, it has been stated that the technology uses unique IDs to keep the data anonymized, that there is no access by third parties and that the data is only stored securely in case of a positive COVID-19 test.
  • Singapore – In Singapore, the TraceTogether app is a voluntary tracing app that uses Bluetooth and the mobile number of users in order to track their proximity to other devices. It does not use location data, however, and exchanges temporary encrypted user IDs in order to know who a device came into contact with. The encrypted IDs can only be decoded by the Ministry of Health, which holds the only decryption key.
  • South Korea – In South Korea, two apps are being used in conjunction, though the focus is rather to keep away from areas with infected people. One app, Corona 100m, was made by a private developer and notifies you if you come within 100 metres of a person that has tested positive for the virus. The app collects data such as diagnosis date, nationality, age, gender and location. The other app, Corona Maps, shows the location of diagnosed patients so you can avoid them.

On the other hand, some of the countries still working on the development include the following:

  • France – The StopCovid app under development in France is supposed to be ready by June, and is being criticized by many French politicians for the lack of regulation in the case of what happens with the data after the pandemic. France has also denied Google and Apple’s help with the development of the app, stating that the risks of misuse of the data are too high.
    Update: In the meantime, the French Data Protection Authority (CNIL) has released its second review of the contact tracing app on May 26, 2020, giving it a green light to continue after not seeing any major issues with the data protection concept. Despite using a centralized system which relies on pseudonymized and not anonymized data, the CNIL has stated that the government promises that there will not be any disadvantages and that the data can be deleted from the app.
  • Germany – Germany, much like France and other EU countries, has abandoned the joint PEPP-PT project in favour of coming up with their own national tracing app. As opposed to other countries, Germany sets much more hope in the joint venture with Google and Apple in an attempt to develop a privacy regulated app which is up to EU standards.
  • United Kingdom – The UK is currently planning on testing their contact tracing app system on the Isle of Wight, before they plan on rolling out the use of the app later in May. The app developed is using a more centralized approach for the storage of the data, which has been criticized by data protection lawyers. However, some have conceaded that in such a situation, the “greater justification” for the use of the data is given in the public interest and health of the citizens.
  • USA – As announced by tech giants Apple and Google, the joint development of a tracing app is on the way. The app will be operating over Bluetooth, and will exchange identifiers when two devices are near each other for 10 minutes. These identifiers change every 15 minutes to minimize extended tracing, and in case of a positive test the Public Health Authority may broadcast an alert with the consent of the infected person. For more detailed information, please see our previous blog post on the joint announcement.

While the use of contact tracing apps increases, the data protection issues do as well. Most of them deal with the question of governmental access and misuse of the data, as well as transparency and voluntary use of the apps. The European Parliament and the European Data Protection Board (EDPB) have published guidelines for location tracing apps to conform with data protection laws and regulations, which we will be presenting in an upcoming blogpost as part of this miniseries.

Overall, tracing apps seem to be becoming the focus of the pandemic containment. It is important to remember as a user that, while the pandemic is starting to become a new state of normal, a lot of countries will still try to counteract the spread of the virus, and location tracking technology is one of the most effective ways to do so. In such a light, users need to remain conscious of their country’s approach to tracing apps and the privacy issues they may cause.

In the second part of the series regarding COVID-19 contact tracing apps, we will be going further into detail on the EDPB’s Guideline on location tracing apps, and focus on the European expectations and regulation in regards to data protection on the issue.

Hungarian Government suspends GDPR rights for COVID-19 related Data Processing

12. May 2020

In the face of the Corona pandemic, Hungary is currently in an indefinite “state of emergency”. Originally, Prime Minister Victor Orbán decreed the state of emergency on 11 March 2020 lasting for a period of 15 days. However, on 30 March 2020, the Hungarian Parliament passed emergency legislation (Bill on Protection against Coronavirus or Bill T/9790) extending the state of emergency until terminated by the Prime Minister and allowing the Prime Minister to rule by decree during the state of emergency. The Bill was passed thanks to the two-thirds majority of Orbán’s Fidesz Party in the Hungarian Parliament.

On 4 May 2020, Prime Minister Orbán issued Decree No. 179/2020 which contains several provisions affecting Data Protection in Hungary extensively for the time of the state of emergency.

Most importantly, the decree suspends the individual data subject’s rights pursuant to Art. 15 to 22 of the European GDPR when processing personal data for the purpose of preventing, recognising, and stopping the spread of the Coronavirus. It also stipulates that the one month time limit for Controllers to provide the necessary information (Art. 12 para. 3 GDPR) will only begin after the termination of the state of emergency for any Coronavirus related data subject requests. Furthermore, the data collection information requirements for Controllers pursuant to Art. 13 and 14 GDPR will be satisfied by publishing an electronic privacy notice providing the purpose and the legal basis of data processing which the data subjects may take notice of.

The emergency decree received much criticism from various European Data Protection authorities and civil rights groups. The head of the European Data Protection Board (“EDPB”) Andrea Jelinek stated that she is “personally very worried” about the developments, and described the Hungarian government’s decision as “unnecessary [and] detrimental”. In its most recent plenary session, the EDPB also specifically discussed Hungary’s emergency measures in light of European Data Protection Law.

Enforcement of Brazil’s new Data Protection Law postponed due to COVID-19

8. May 2020

The Coronavirus is affecting South America, like the rest of the world, and it is spreading rapidly in its largest country: Brazil. Brazil’s Government and Legislators try to handle both the public health crisis and the economic crisis that the country is facing. Now both branches have adopted emergency measures to alleviate the effects of the virus, even impacting the enforcement of the country’s new national Data Protection Law (“Lei Geral de Proteção de Dados Pessoais” or “LGPD”).

The National Congress of Brazil only passed the LGPD in August 2018. It was originally scheduled to come into effect on 15 August 2020 (we reported). As the effects of the Coronavirus began to impact Brazilian businesses, many companies called for the postponement of the LGPD’s effective date due to the difficult economic environment and due to the fact that Brazil’s national Data Protection Authority (“ANPD”) is still not fully functional.

On 3 April 2020, the Senate of Brazil unanimously approved of the Law Bill “PL 1179/2020” which includes a provision to delay the effective date of the LGPD until 1 January 2021. Furthermore, the Bill sets forth that non-compliance with the LGPD shall not be sanctioned by the Data Protection Authorities until 1 August 2021.

The second chamber of Brazil’s National Congress, the House of Representatives, debated “PL 1179/2020” all throughout April 2020 and considered the implications of the LGPD’s postponement for the privacy rights of individuals, especially with many emergency measures on the way that were increasingly restrictive on privacy rights. A vote on “PL 1179/2020” by the House of Representatives was still pending by the end of the month.

On 29 April 2020, the President of Brazil took matters into his own hands when he issued Provisional Measure #959/2020. The measure postponed the effective date of the LGPD to 3 May 2021, without segmenting the postponement into two stages like the Senate’s Law Bill “PL 1179/2020” stipulated.

Provisional Measures issued by the President of Brazil serve as temporary law and are valid for a period of 60 days which the President may extend for another 60 days. During this time period, both chambers of the National Congress must approve of the Provisional Measure in order to become permanent law. If Congress disapproves, the measure will be invalidated.

German Robert-Koch-Institute discusses mobile phone tracking to slow down the spreading of the Coronavirus

9. March 2020

According to a news report by the German newspaper “Der Tagesspiegel”, a small group of scientists at the Robert-Koch-Institute (RKI) and other institutions are currently discussing the evaluation and matching of movement data from mobile phones to detect people infected with the Coronavirus (COVID-19).

The scientists, who are trying to slow down the spreading of the disease, complain about the problem of the time-consuming and vague questionings of infected people on who they came in contact with. The evaluation and matching of mobile phone data may be more accurate and could speed up the process of identifying infected people, which could be essential for saving lives.

In a comment, the German Federal Commissioner for Data Protection Ulrich Kelber expressed that this procedure may cause large data protection issues, especially with regards to having a legal basis for processing and the proportionality of processing according to the GDPR.