Category: French DPA

CNIL publishes model regulation on access control through biometric authentication at the workplace

9. April 2019

The French data protection authority CNIL has published a model regulation which regulates under which conditions devices for access control through biometric authentication may be introduced at the workplace.

Pursuant to Article 4 paragraph 14 of the General Data Protection Regulation (GDPR), biometric data are personal data relating to the physical, physiological or behavioural characteristics of a natural person, obtained by means of specific technical processes, which enable or confirm the unambiguous identification of that natural person. According to Article 9 paragraph 4 GDPR, the member states of the European Union may introduce or maintain additional conditions, including restrictions, as far as the processing of biometric data is concerned.

The basic requirement under the model regulation is that the controller proves that biometric data processing is necessary. To this end, the controller must explain why the use of other means of identification or organisational and technical safeguards is not appropriate to achieve the required level of security.

Moreover, the choice of biometric types must be specifically explained and documented by the employer. This also includes the justification for the choice of one biometric feature over another. Processing must be carried out for the purpose of controlling access to premises classified by the company as restricted or of controlling access to computer devices and applications.

Furthermore, the model regulation of the CNIL describes which types of personal data may be collected, which storage periods and conditions apply and which specific technical and organisational measures must be taken to guarantee the security of personal data. In addition, CNIL states that before implementing data processing, the controller must always carry out an impact assessment and a risk assessment of the rights and freedoms of the individual. This risk assessment must be repeated every three years for updating purposes.

The data protection authority also points out that the model regulation does not exempt from compliance with the regulations of the GDPR, since it is not intended to replace its regulations, but to supplement or specify them.

CNIL fines Google for violation of GDPR

25. January 2019

On 21st of January 2019, the French Data Protection Authority CNIL imposed a fine of € 50 Million on Google for lack of transparency, inadequate information and lack of valid consent regarding the ads personalization.

On 25th and 28th of May 2018, CNIL received complaints from the associations None of Your Business (“NOYB”) and La Quadrature du Net (“LQDN”). The associations accused Google of not having a valid legal basis to process the personal data of the users of its services.

CNIL carried out online inspections in September 2018, analysing a user’s browsing pattern and the documents he could access.

The committee first noted that the information provided by Google is not easily accessible to a user. Essential information, such as the data processing purposes, the data storage periods or the categories of personal data used for the ads personalization, are spread across multiple documents. The user receives relevant information only after carrying out several steps, sometimes up to six are required. According to this, the scheme selected by Google is not compatible with the General Data Protection Regulation (GDPR). In addition, the committee noted that some information was unclear and not comprehensive. It does not allow the user to fully understand the extent of the processing done by Google. Moreover, the purposes of the processing are described too generally and vaguely, as are the categories of data processed for these purposes. Finally, the user is not informed about the storage periods of some data.

Google has stated that it always seeks the consent of users, in particular for the processing of data to personalise advertisements. However, CNIL declared that the consent was not valid. On the one hand, the consent was based on insufficient information. On the other hand, the consent obtained was neither specific nor unambiguous, as the user gives his or her consent for all the processing operations purposes at once, although the GDPR provides that the consent has to be given specifically for each purpose.

This is the first time CNIL has imposed a penalty under the GDPR. The authority justified the amount of the fine with the gravity of the violations against the essential principles of the GDPR: transparency, information and consent. Furthermore, the infringement was not a one-off, time-limited incident, but a continuous breach of the Regulation. In this regard, according to CNIL, the application of the new GDPR sanction limits is appropriate.

Update: Meanwhile, Google has appealed, due to this a court must decide on the fine in the near future.

CNIL publishes guidance on data sharing

18. January 2019

At the end of last year, the French Data Protection Authority (“Commission Nationale de l’Informatique et des Libertés”, the “CNIL”) published guidance on sharing data with business partners or third parties. The CNIL stated that many companies that collect data from individuals transfer this data to “business partners” or other organisations especially to send prospecting emails. In case of a transmission the data subjects must maintain control over their personal data .

The published guidance state the following five requirements:

• Prior consent: Before sharing data with business partners or third parties such as data brokers, organisations must request the individual’s consent.

• Identification of the partners: The individuals must be informed of the specific partner(s) who may receive the data. According to the CNIL’s guidance, the organisation can either publish a complete and updated list containing the organisation’s partners directly on the data collection form or if such a list would be too long, it can integrate a link to the collection form. This should be inserted together with a link to their respective privacy policies.

• Information of changes to the list of partners: The organisations have to notify the individuals of any changes to the list of partners, especially if they may share the data with new partners. Therefore, they may provide an updated list of their partners within each marketing message sent to the individual and each new partner that receives the individual’s data must inform him or her of such processing in its first communication to the data subject.

• No “transfer” of the consent: Companies may not share the information they receive with their own partners without obtaining the consent of individuals, in particular with regard to the identity of new companies that would become recipients of the subject’s data.

• Information to be provided by the partner(s): The partner who received the individual’s data for their own marketing purposes must inform the data subject of the origin (name of the organisation who shared the data with them) and inform them of their data subject rights, in particular the right to object to the processing.

Category: EU · French DPA
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CNIL fines Telecom Operator

7. January 2019

The French Data Protection Authority CNIL imposed a fine of €250.000,00 on telecom operator BOUYGUES TELECOM for not taking required security measures to protect the personal data of its clients.

BOUYGUES TELECOM offered their clients an option to create a profile on their webpage to have easier access to their contract details and telephone bills.

In March 2018, CNIL was informed that a lack of security measures gave free access to personal data of clients of B&You, a subsidiary company of BOUYGUES TELECOM. Each profile had its own URL address, which involved the first and last name of the client. Just by exchanging the name in the URL address, one gained free access to first and last name, date of birth, e-mail address, address and phone number as well as contracts and bills. The violation of data security went on for two years and had an impact on over two million clients.

Shortly after CNIL was informed, BOUYGUES TELECOM notified the data breach to CNIL. The company explained that the incident occurred after the computer code, which depends on user authentication, was deactivated for a test phase, but was forgotten to be re-activated after completion of the test phase. After noticing the data breach, the company quickly blocked the access to the personal data.

Nevertheless, CNIL stated that the company failed to protect the personal data of its clients and violated its obligation to take all required security measures, especially as appropriate measures would have revealed the data breach earlier.

As the incident occurred before the legal validity of GDPR, CNIL decided to impose a fine of €250.000,00 on BOUYGUES TELECOM.

Uber to pay another fine for 2016 data breach

27. December 2018

Uber’s major data breach of 2016 still has consequences as it has also been addressed by the French Data Protection Authority “CNIL”.

As reported in November 2017 and September 2018, the company had tried to hide that personal data of 50 million Uber customers had been stolen and chose to pay the hackers instead of disclosing the incident to the public.

1,4 million French customers were affected as well which is why the CNIL has now fined Uber 400K Euros (next to the settlement with the US authorities amounting to $148 Million).

The CNIL came to find out that the breach could have been avoided by implementing certain basic security measures such as stronger authentication.

Great Britain and the Netherlands have also already imposed a fine totalling €1 million.

French Data Protection Authority launches a public consultation on future standards – Data Processing for Managing Business Activities and Unpaid Invoices

12. December 2018

Due to the GDPR and the new French data protection law (“loi Informatique et Libertés”), the French Data Protection Authority (“CNIL”) launched two draft standards (in French: référentiels) on November 29, 2018. One o these CNIL’s draft standards deals with the processing of personal data to manage business activities, the other with unpaid invoices.

Until January 11, 2019 the possibility to consult the CNIL on the two draft Referentials will be open to the public. According to the CNIL, the draft standards will afterwards be adopted by the CNIL in plenary session.

CNIL’s Draft Referential on Data Processing for Managing Business Activities represents an update to the CNIL’s Simplified Norm No. 48 on the management of customers and prospective customers. It provides a framework for the implementation of “customer” and “prospect” files. The Draft Referential is applicable to data processing activities carried out by any data controller, except the following: health or educational institutions, banking or similar institutions, insurance companies and operators subject to approval by the French Online Gambling Regulatory Authority.

CNIL’s second draft (Draft Referential on Data Processing for Managing Unpaid Invoices) intends to provide a framework regarding the processing of personal data for managing unpaid invoices by private or public law entities. It does not apply to the processing of customer data for detecting risks of non-payment, or to identify other infringements (such as incivilities shown by customers).

Adherence to these two standards will ensure that the processing of unpaid invoices and business activities comply with current data protection principles.

Category: French DPA · GDPR · General

French Data Protection Commission threatens WhatsApp with sanctions

21. December 2017

The French National Data Protection Commission (CNIL) has found violations of the French Data Protection Act in the course of an investigation conducted in order to verify compliance of WhatsApps data Transfer to Facebook with legal requirements.

In 2016, WhatsApp had announced to transfer data to Facebook for the purpose of targeted advertising, security and business intelligence (technology-driven process for analyzing data and presenting actionable information to help executives, managers and other corporate end users make informed business decisions).

Immediately after the announcement, the Working Party 29 (an independent European advisory body on data protection and privacy, set up under Article 29 of Directive 95/46/EC; hereinafter referred to as „WP29“) asked the company to stop the data transfer for targeted advertising as French law doesn’t provide an adequate legal basis.

„While the security purpose seems to be essential to the efficient functioning of the application, it is not the case for the “business intelligence” purpose which aims at improving performances and optimizing the use of the application through the analysis of its users’ behavior.“

In the wake of the request, WhatsApp had assured the CNIL that it does not process the data of French users for such purposes.

However, the CNIL currently not only came to the result that the users’ consent was not validly collected as it lacked two essential aspects of data protection law: specific function and free choice. But it also denies a legitimate interest when it comes to preserving fundamental rights of users based on the fact that the application cannot be used if the data subjects refuse to allow the processing.

WhatsApp has been asked to provide a sample of the French users’ data transferred to Facebook, but refused to do so because being located in die United States, „it considers that it is only subject to the legislation of this country.“

The inspecting CNIL thus has issued a formal notice to WhatsApp and again requested to comply with the requirements within one month and states:

„Should WhatsApp fail to comply with the formal notice within the specified timescale, the Chair may appoint an internal investigator, who may draw up a report proposing that the CNIL’s restricted committee responsible for examining breaches of the Data Protection Act issue a sanction against the company.“

 

The latest news concerning the dispute in terms of the “right-to-be-forgotten”

13. December 2016

Peter Fleischer, a global privacy counsel, raised the question: „Should the balance between the right to free expression and the right to privacy be struck by each country?“

In basic terms, the right-to-be-forgotten is a right of every European citizen to demand the erasure of certain links from the internet. However, this can also be seen as cencorship and rewriting history, which is why there is a neverending debate upon this topic.

The French Data Protection Authority, CNIL, has demanded an ultimate right-to-be-forgotten, which would mean that French data could be demanded to be removed, for example from Google search, from all over the world.

The problem which might occur is that also non-democratic countries have to follow this rule in theory. One might argue that the internet can be seen as as an independent source of infromation that is now being endangered.

Google disagrees with the idea that the right-to-be-forgotten should also be applied upon the countries outside the Europe.

Google’s only confirmation is that it is acting in accordance with the local laws as well as within the standards set by the European Court. What is more, Google makes a promise to remove the respective links from all European Google versions simultaneously.

Nevertheless, it has also beeen pointed out that one still could have found a link on the non-European version of Google.

As a feedback Google has delisted links as well on Google.com, Google.co.kr and Google.com.mx.

The application of the right to be forgotten in France challenged by Wikimedia

24. October 2016

Since the ECJ established the right to be delisted from search engines (right to be forgotten) in 2014, Google has received numerous requests from individuals and organizations regarding the deletion of search results that contain their personal data which is not any more current, correct, relevant or which causes damages to the data subjects. The right to be forgotten refers to certain domains, such as co.uk; fr, de, es or nl.

However the French DPA requested Google to delete these results from all Google search domains (including .com). As Google did not fully comply with this request, the French DPA (CNIL) imposed Google a fine early this year.

As the French Highest Court has still to decide about this, Wikimedia, the parent company of Wikipedia, filed a petition in order to take part in the case and support Google France regarding the ongoing dispute about implementation of the “right to be forgotten”. Wikimedia’s legal counsel said in a statement that “no single nation should attempt to control what information the entire world may access”. Furthermore, she added that the application of the right to be forgotten involves the disappearance of several Wikimedia websites, which has an impact on the availability of knowledge.

Not only in France, but also in other jurisdictions is Google facing similar processes regarding the application of the right to be forgotten.

French DPA launches public consultation on GDPR

21. June 2016

In June 2016, a public consultation process about the GDPR was opened by the French DPA (CNIL). The consultation is based on the topics that the WP 29 identified as having priority in its action plan for the implementation of the GDPR, published beginning 2016.

The consultation aims at encouraging stakeholders to formulate questions regarding the GDPR in order to identify potential interpretation difficulties. Once the main questions and difficulties have been addressed, the WP 29 will issue guidelines regarding the relevant topics. The CNIL also offers the possibility to formulate questions about other topics, which are not directly mentioned in the consultation.

The main topics that are object of the current consultation are the institution of the DPO, Privacy Impact Assessments (PIA), data protection certifications and the right to data portability.

The consultation is opened until the 15th July 2016 and stakeholders can participate through the CNIL´s website. After that, the French DPA will publish a summary with the contributions.

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