Category: French DPA

noyb files complaints against Google with CNIL in the context of direct marketing emails

30. August 2022

On August 24th, 2022, the Austrian NGO noyb announced that it had filed a complaint against Google with CNIL, the French Supervisory Authority in the context of direct marketing emails.

According to noyb, several google users on whose behalf noyb filed the complaint, have received advertising emails for which these users have not given their consent. This would however contravene Art. 13 (1) ePrivacy Directive which reads the following: “the use […] of electronic mail for the purposes of direct marketing may only be allowed in respect of subscribers who have given their prior consent.”

The issue of “inbox advertising” has also received the attention of the Court of Justice of the European Union (CJEU). In its judgment from 2021, the CJEU pronounced itself on the lawfulness of this advertising practice holding the view that emails sent to user’s inbox for the purpose of direct marketing require consent.

Noyb highlights in its announcement that “[s]pam is a commercial email sent without consent. And it is illegal. Spam does not become legal just because it is generated by the email provider.”

It remains to be seen whether this complaint will lead to the imposition of a fine by the CNIL.

Google launches “Reject All” button on cookie banners

22. April 2022

After being hit with a €150 million fine by France’s data protection agency CNIL earlier in the year for making the process of rejecting cookies unnecessarily confusing and convoluted for users, Google has added a new “Reject All” button to the cookie consent banners that have become ubiquitous on websites in Europe. Users visiting Search and YouTube in Europe while signed out or in incognito mode will soon see an updated cookie dialogue with reject all and accept all buttons.

Previously, users only had two options: “I accept” and “personalize.” While this allowed users to accept all cookies with a single click, they had to navigate through various menus and options if they wanted to reject all cookies. “This update, which began rolling out earlier this month on YouTube, will provide you with equal “Reject All” and “Accept All” buttons on the first screen in your preferred language,” wrote Google product manager Sammit Adhya in a blog post.

According to Google they have kicked off the rollout of the new cookie banner in France and will be extending the change to all Google users in Europe, the U.K., and Switzerland soon.

Google’s plan to include a “Reject All” button on cookie banners after its existing policy violated EU law was also welcomed by Hamburg’s Commissioner for Data Protection and Freedom of Information Thomas Fuchs during a presentation of his 2021 activity report.

But the introduction of the “Reject All” button is likely to be only an interim solution because the US giant already presented far-reaching plans at the end of January to altogether remove Google cookies from third-party providers by 2023.

Instead of cookies, the internet giant wants to rely on in-house tracking technology for the Google Privacy Sandbox project.

ECJ against data retention without any reason or limit

6. April 2022

In the press release of the judgment of 5.4.2022, the ECJ has once again ruled that the collection of private communications data is unlawful without any reason or limit. This reinforces the rulings of 2014, 2016 and 2020, according to which changes are necessary at EU and national level.

In this judgment, the ECJ states that the decision to allow data retention as evidence in the case of a long-standing murder case is for the national court in Ireland.

Questions regarding this issue were submitted in 2020 by Germany, France and Ireland. The EU Advocate General confirmed, in a legally non-binding manner, the incompatibility of national laws with EU fundamental rights.

However, a first exception to data retention resulted from the 2020 judgment, according to which, in the event of a serious threat to national security, storage for a limited period and subject to judicial review was recognized as permissible.

Subsequently, a judgment in 2021 stated that national law must provide clear and precise rules with minimum conditions for the purpose of preventing abuse.

According to the ECJ, an without cause storage with restriction should be allowed in the following cases:

  • When limited to specific individuals or locations;
  • No concrete evidence of crime necessary, local crime rate is sufficient;
  • Frequently visited locations such as airports and train stations;
  • When national laws require the identity of prepaid cardholders to be stored;
  • Quick freeze, an immediate backup and temporary data storage if there is suspicion of crime.

All of these are to be used only to combat serious crime or prevent threats to national security.

In Germany, Justice Minister Marco Buschmann is in favor of a quick freeze solution as an alternative that preserves fundamental rights. However, the EU states are to work on a legally compliant option for data retention despite the ECJ’s criticism of this principle.

French CNIL highlights its data protection enforcement priorities for 2022

25. February 2022

Following complaints received, but also on its own initiative, the French data protection supervisory authority Commission Nationale Informatique et Liberté (hereinafter ‘CNIL’) carries out checks, also based on reports of data protection violations. CNIL has published three topics for 2022 on which it will focus in particular. These topics are: commercial prospecting, surveillance tools in the context of teleworking, and cloud services.

With regard to commercial prospecting, CNIL draws particular attention to unsolicited advertising calls, which are a recurring complaint to CNIL in France.

In February 2022, CNIL published a guideline for “commercial management”, which is particularly relevant for commercial canvassing.

Based on this guideline, CNIL will control GDPR compliance. The focus here will be on professionals who resell data.

Regarding the monitoring tools for teleworking, identified as CNIL’s second priority, CNIL aims to assist in balancing the interests of protecting the privacy of workers who have the possibility of home office due to COVID-19 and the legitimate monitoring of activities by informing the rules to be followed for this purpose. CNIL believes that employers need to be more strictly controlled in this regard.

Last but not least, CNIL draws particular attention to the potential data protection breaches regarding the use of cloud computing technologies. Since massive data transfers outside the European Union can be considered here in particular, activities in this area must be monitored more closely. For this purpose, CNIL reserves the right to focus in particular on the frameworks governing the contractual relationships between data controllers and cloud technology providers.

CNIL judges use of Google Analytics illegal

14. February 2022

On 10th February 2022, the French Data Protection Authority Commission Nationale de l’Informatique et des Libertés (CNIL) has pronounced the use of Google Analytics on European websites to not be in line with the requirements of the General Data Protection Regulation (GDPR) and has ordered the website owner to comply with the requirements of the GDPR within a month’s time.

The CNIL judged this decision in regard to several complaints maybe by the NOYB association concerning the transfer to the USA of personal data collected during visits to websites using Google Analytics. All in all, NOYB filed 101 complaints against data controllers allegedly transferring personal data to the USA in all of the 27 EU Member States and the three further states of European Economic Area (EEA).

Only two weeks ago, the Austrian Data Protection Authority (ADPA) made a similar decision, stating that the use of Google Analytics was in violation of the GDPR.

Regarding the French decision, the CNIL concluded that transfers to the United States are currently not sufficiently regulated. In the absence of an adequacy decision concerning transfers to the USA, the transfer of data can only take place if appropriate guarantees are provided for this data flow. However, while Google has adopted additional measures to regulate data transfers in the context of the Google Analytics functionality, the CNIL deemed that those measures are not sufficient to exclude the accessibility of the personal data for US intelligence services. This would result in “a risk for French website users who use this service and whose data is exported”.

The CNIL stated therefore that “the data of Internet users is thus transferred to the United States in violation of Articles 44 et seq. of the GDPR. The CNIL therefore ordered the website manager to bring this processing into compliance with the GDPR, if necessary by ceasing to use the Google Analytics functionality (under the current conditions) or by using a tool that does not involve a transfer outside the EU. The website operator in question has one month to comply.”

The CNIL has also given advice regarding website audience measurement and analysis services. For these purposes, the CNIL recommended that these tools should only be used to produce anonymous statistical data. This would allow for an exemption as the aggregated data would not be considered “personal” data and therefore not fall under the scope of the GDPR and the requirements for consent, if the data controller ensures that there are no illegal transfers.

CNIL posts guidance on use of third-party cookie alternatives

16. December 2021

France’s data protection authority, the Commission nationale de l’informatique et des libertés (CNIL), has published a guidance on the use of alternatives to third-party cookies.

The guidance aims to highlight that there are other ways to track users online than through third-party cookies, and that it is important to apply data protection principles to new technologies with tracking ability.

In the guidance, the CNIL gives an overview on what cookies are and the difference between first-party and third-party cookies, as well as the meaning of the two for personalized advertisement targeting.

It also highlights consent management and collection as being the key role to ensure a data protection compliant online tracking culture for new tracking methods and technologies. Further, the guidance also emphasizes that consent is not the only important requirement. In addition, online tracking and targeting methods should ensure that users keep control of their data and that all data subject rights are allowed and facilitated.

In light of this, the CNIL has gone ahead and published a guide for developers to help outline how to implement data protection compliant third-party cookies and other tracers in order to sensibilize people that are part of the implementation process as to how to stay compliant.

However, the CNIL also issued about 60 cookie compliance notices and 30 new orders to organizations for not offering users a data protection compliant ability to refuse cookies.

The CNIL has stepped up efforts to tackle cookie management and consent in order to ensure the rights and freedom of the data subjects in relation to their personal data online are kept safe. It has made clear that cookies are its main focus for the upcoming year, and that it will continue to hold companies liable for their insufficient data protection implementation.

Processing of COVID-19 immunization data of employees in EEA countries

27. October 2021

As COVID-19 vaccination campaigns are well under way, employers are faced with the question of whether they are legally permitted to ask employees about their COVID-19 related information (vaccinated, recovered, test result) and, if so, how that information may be used.

COVID-19 related information, such as vaccination status, whether an employee has recovered from an infection or whether an employee is infected with COVID-19, is considered health data. This type of data is considered particularly sensitive data in most data protection regimes, which may only be processed under strict conditions. Art. 9 (1) General Data Protection Regulation (GDPR)(EU), Art. 9 (1) UK-GDPR (UK), Art. 5 (II) General Personal Data Protection Law (LGPD) (Brazil), para. 1798.140. (b) California Consumer Privacy Act of 2018 (CCPA) (California) all consider health-related information as sensitive personal data. However, the question of whether COVID-19-related data may be processed by an employer is evaluated differently, even in the context of the same data protection regime such as the GDPR.

The following discusses whether employers in various European Economic Area (EEA) countries are permitted to process COVID-19-related information about their employees.

Austria: The processing of health data in context of the COVID-19 pandemic can be based on Article 9 (2) (b) of the GDPR in conjunction with the relevant provisions on the duty of care (processing for the purpose of fulfilling obligations under labor and social law). Under Austrian labor law, every employer has a duty of care towards its employees, which also includes the exclusion of health hazards in the workplace. However, this only entitles the employer to ask the employee in general terms whether he or she has been examined, is healthy or has been vaccinated. Therefore, if the legislator provides for two other equivalent methods to prove a low epidemiological risk in addition to vaccination, the current view of the data protection authority is that specific questioning about vaccination status is not possible from a data protection perspective. An exception to this is only to be seen in the case of an explicit (voluntary) consent of the employee (Art. 9 (2) a) GDPR), but a voluntary consent is not to be assumed as a rule due to the dependency relationship of the employee.
As of November, employees will be obliged to prove whether they have been vaccinated, recovered from a COVID-19 infection or recently tested negative if they have physical contact with others in enclosed spaces, such as the office.

Belgium: In Belgium, there is no legal basis for the processing of vaccination information of employees by their employer. Article 9 (1) GDPR prohibits the processing of health data unless an explicit exception under Article 9 (2) GDPR applies. Such an exception may be a legal provision or the free and explicit consent of the data subject. Such a legal provision is missing and in the relationship between employee and employer, the employee’s consent is rarely free, as an employee may be under great pressure to give consent. The Belgian data protection authority also explicitly denies the employer’s right to ask.

Finland: The processing of an employee’s health data is only permitted if it is directly necessary for the employment relationship. The employer must carefully verify whether this necessity exists. It is not possible to deviate from this necessity by obtaining the employee’s consent. The employer may process an employee’s health data if this is necessary for the payment of sick pay or comparable health-related benefits or to establish a justified reason for the employee’s absence. The processing of health data is also permitted if an employee expressly requests that his or her ability to work be determined on the basis of health data. In addition, the employer is entitled to process an employee’s health data in situations expressly provided for elsewhere in the Act. The employer may request from occupational health care statistical data on the vaccination protection of its employees.

France: Since July 21st, 2021, a “health passport” is mandatory for recreational and cultural facilities frequented by more than 50 people, such as theaters, cinemas, concerts, festivals, sports venues. The health passport is a digital or paper-based record of whether a person has been vaccinated, recovered within 11 days to 6 months, or tested negative within 48 hours. There are several workplaces where vaccination has been mandatory for workers since August 30th, 2021. These include bars, restaurants, seminars, public transport for long journeys (train, bus, plane). The health passport is also mandatory for the staff and visitors of hospitals, homes for the elderly, retirement homes, but not for patients who have a medical emergency. Also, visitors and staff of department stores and shopping malls need to present a health pass in case the prefect of the department decided this necessary. In these cases, the employer is obliged to check if his employees meet their legal obligations. However, the employer should not copy and store the vaccination certificates, but only store the information whether an employee has been vaccinated. Employers who do not fall into these categories are not allowed to process their employees’ vaccination data. In these cases, only occupational health services may process this type of information, but the employer may not obtain this information under any circumstances. At most, he may obtain a medical opinion on whether an employee is fit for work.

Germany: Processing of COVID-19 related information is generally only permitted for employers in certain sectors. Certain employers named in the law, such as in §§ 23a, 23 Infection Protection Act (IfSG), employers in certain health care facilities (e.g. hospitals, doctors’ offices, rescue services, ) and § 36 (3) IfSG, such as day care centers, outpatient care services, schools, homeless shelters or correctional facilities, are allowed to process the vaccination status of their employees. Other employers are generally not permitted to inquire about the vaccination status of employees. If allowed to process their employee’s vaccination status, employers should not copy the certificates but only check whether an employee is vaccinated. Although there has been an ongoing discussion in the federal government for several weeks about introducing a legal basis that would allow all employers to administer vaccination information. From November 2021, employers must check whether an employee who has been sanctioned with a quarantine due to a COVID-19 infection was or could have been vaccinated prior to the infection. According to Section 56 (1) sentence 4 IfSG, there is no entitlement to continued payment of remuneration for the period of quarantine if the employee could have avoided the quarantine, e.g. by taking advantage of a vaccination program. The employer must pay the compensation on behalf of the competent authority. As part of this obligation to pay in advance, the employer is also obliged to check whether the factual requirements for the granting of benefits are met. The employer is therefore obliged to obtain information on the vaccination status of its employee before paying compensation and, on this basis, to decide whether compensation can be considered in the individual case. The data protection basis for this processing activity is Section 26 (3) of the German Federal Data Protection Act (BDSG), which permits the processing of special categories of personal data – if this is necessary for the exercise of rights or the fulfillment of legal obligations arising from labor law, social security law and social protection law, and if there is no reason to assume that the data subjects’ interest in the exclusion of the processing, which is worthy of protection, outweighs this. The Data Protection Conference, an association of German data protection authorities, states that processing the vaccination status of employees on the basis of consent is only possible if the consent was given voluntarily and therefore legally effective, Section 26 (3) sentence 2 and (2) BDSG. Due to the relationship of superiority and subordination existing between employer and employee, there are regularly doubts about the voluntariness and thus the legal validity of the employees’ consent.

Italy: Since October 15, Italy has become the first country in the EEA to require all workers to present a “green passport” at the workplace. This document records whether a person has been vaccinated, recovered, or tested. A general vaccination requirement has been in effect for health care workers since May, and employees in educational institutions have been required to present the green passport since September.

Netherlands: Currently, there is no specific legislation that allows employers to process employee immunization data. Only the occupational health service and company doctors are allowed to process immunization data, for example when employees are absent or reintegrated. The Minister of Health, Welfare and Sport has announced that he will allow the health sector to determine the vaccination status of its employees. He also wants to examine whether and how this can be done in other work situations. Currently, employers can only offer voluntary testing in the workplace, but are not allowed to document the results of such tests or force

Spain: Employers are allowed to ask employees if they have been vaccinated, but only if it is proportionate and necessary for the employer to fulfill its legal obligation to ensure health and safety in the workplace. However, employees have the right to refuse to answer this question. Before entering the workplace, employees may be asked to provide a negative test or proof of vaccination if the occupational health and safety provider deems it necessary for the particular workplace.

Luxembourg’s National Commission for Data Protection fines Amazon a record-breaking 746 million Euros for misuse of customer data

11. August 2021

On August 6, 2021, Amazon disclosed the ruling of the Luxembourg data protection authority Commission nationale pour la protection des donées (CNPD) in an SEC filing, which imposed a record-breaking €746 million fine on Amazon Europe Core S.à.r.l. for alleged violations of the EU General Data Protection Regulation (GDPR) on July 16, 2021.

Based on press reports and Amazon’s public statements, the fine appears to relate to Amazon’s use of customer data for targeted advertising purposes.

The penalty is the result of a 2018 complaint by French privacy rights group La Quadrature du Net, a group that aims to represent the interests of thousands of Europeans to ensure their data is used according to data protection law in an attempt to avoid Big Tech companies manipulating their behavior for political or commercial purposes. The complaint also targets Apple, Facebook, Google and LinkedIn and was filed on behalf of more than 10,000 customers and alleges that Amazon manipulates customers for commercial means by choosing what advertising and information they receive.

Amazon stated that they „strongly disagree with the CNPD’s ruling“ and intend to appeal. „The decision relating to how we show customers relevant advertising relies on subjective and untested interpretations of European privacy law, and the proposed fine is entirely out of proportion with even that interpretation.”

The amount of the fine is substantially higher than the proposed fine in a draft decision that was previously reported in the press. The French data protection authority (CNIL) said Luxembourg’s decision, which is “of an unprecedented scale and marks a turning point in the application of the GDPR and the protection of the rights of European nationals.“

The CNIL confirmed the CNPD fined Amazon, and other European member states agreed to the Luxembourg decision. Amazon will have six months to correct the issue.

CNIL fines Monsanto 400,000 € for GDPR violations

29. July 2021

France’s data protection authority, the Commission Nationale de l’Informatique et des Libertés (CNIL), imposed a fine of 400,000 € on the U.S.-based biotechnology corporation Monsanto Company for contravention of Article 14 GDPR regarding the information of data subjects about the collection of their personal data and Article 28 GDPR concerning contractual guarantees which lay down relations with a data processor.

In May 2019, several media outlets revealed that Monsanto was in possession of a file containing personal data of more than 200 political figures or members of civil society (e.g. journalists, environmental activists, scientists or farmers). The investigations carried out by the CNIL disclosed that the information had been collected for lobbying purposes. The individuals named on this “watch list” were Monsanto’s opponents and critics from several European countries, meant to be “educated” or “monitored”. This strategy should have influenced the debate and public opinion on the renewal of the authorization of glyphosate in Europe, a controversial active substance contained in Monsanto’s best-known product for weed control. The reason for the still current scientific controversy is the causation of diseases by glyphosate, most notably cancer.

The file included, for each of the individuals, personal data such as organization, position, business address, business phone number, cell phone number, business email address, and in some cases Twitter accounts. In addition, each person was given a score from 1 to 5 to evaluate their influence, credibility, and support for Monsanto on various issues such as pesticides or genetically modified organisms.

It should be noted that the creation of contact files by stakeholders for lobbying purposes is not illegal per se. While it is not necessary to obtain the consent of the data subjects, the data have to be lawfully collected and the individuals have to be informed of the processing.

In imposing the penalty, the CNIL considered that Monsanto had failed to comply with the provisions of the GDPR by not informing the data subjects about the storage of their data, as required by Article 14 GDPR. In addition, none of the exceptions provided in Article 14 para. 5 GDPR were applicable in this case. The data protection authority stressed that the aforementioned obligation is a key measure under the GDPR insofar as it allows the data subjects to exercise their other rights, in particular the right to object.

Furthermore, Monsanto violated its obligations under Article 28 GDPR. As a controller, the company was required to establish a legal framework for the processing carried out on its behalf by its processor, in particular to provide data security guarantees. However, in the CNIL’s opinion, none of the contracts concluded between the two companies complied with the requirements of Article 28 para. 4 GDPR.

CNIL plans to start enforcement on Ad Tracker Guideline

7. April 2021

Starting from April 1st, 2021, the French supervisory authority the Commission Nationale de l’Informatique et des Libertés (CNIL) is planning on starting its enforcement of Ad Tracker usage across the internet.

Following its Ad Tracker Guideline, the CNIL gave companies a time frame to adjust ad tracker usage and ensure compliance with the Guideline as well as the GDPR. This chance for the companies to adjust their ad tracker usage has ended on March 31st, 2021.

The new rules on cookies and ad trackers mainly revolve around the chance for the user to give active, free and informed consent. User consent for advertising cookies must be granted by a “clear and positive act”. This encompasses actions such as clicking an “I accept” button and no longer can be agreed to by simply continuing to use the website.

In addition, cookie banners must not only give the option to accept, they also have to give the option to reject. The act to reject cookie has to be as simple and easy as the act to accept cookies. Referring to “Cookie Options” is no longer a valid form of rejection, as it makes the user have to go through an extra step which may dissuade them from rejecting cookies. A valid option remains rejecting cookies by closing the Cookie Banner, but it has to be ensured that unless the cookies are indeed accepted, none but the essential cookies are activated.

Lastly, the Cookie Banner has to give a short information on the usage of the cookies. The CNIL’s Guideline allows for a more detailed information to be linked in the Cookie Banner, however companies should also give a short information in the Cookie Banner in order to be able to obtain “informed” consent.

At the beginning of March, the CNIL announced that “compliance with the rules applicable to cookies and other trackers” would be one of its three priorities for 2021, along with cybersecurity and the protection of health data. In a first act to follow that goal, the CNIL will now begin to conduct checks to ensure websites are in compliance with advertising tracker guidelines.

It is expected that companies that did not adjust their cookie and ad tracker usages will face fines according to the level of lacking compliance.

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