Category: General Data Protection Regulation

Portugal’s new data protection law

3. September 2019

Portugal’s new data protection law “Lei de Execução do Regulamento Geral sobre a Proteção de Dados” was finally published and entered into force last month, following its approval in June. This makes Portugal one of the last EU states to implement the GDPR regulations in national law. The new law regulates among other things the following points:

Consent:

Persons aged 13 and over can give effective consent. In an employment relationship, an employee’s consent is considered a legitimate legal basis only if it leads to a legal or economic advantage for the employee or if it is necessary to fulfil a contract.

Data Protection Officer:

In addition to the tasks defined in the GDPR, the Data Protection Officer in Portugal must ensure that audits are carried out, that Controllers are aware of the importance of early detection of data protection incidents and the relations with the Data Subjects regarding data protection.

Video surveillance:

The law stipulates that in some areas, such as bathrooms or changing rooms, video surveillance is prohibited. ATMs may also only be filmed in such a way that the customer’s keyboard and the associated PIN entry cannot be seen.

Retention periods:

If no retention period is specified, the duration necessary to achieve the purpose shall be decisive. However, the right to be forgotten can only be exercised at the end of the retention period. In contrast to the GDPR the Portuguese data protection law permits a storage of certain dates for always. This applies only to data about the social security amounts for the retirement if suitable technical and organizational measures are taken.

Study shows behavior patterns of internet users regarding cookies

15. August 2019

Research has been carried out to see how European consumers interact with the cookie consent mechanisms online.

The study focused in particular on how consumers react to different designs of cookie pop-ups and how different design choices can influence users’ data protection choices. The researchers collected around 5000 cookie notices from leading websites to get an idea of how different cookie consent mechanisms are currently being implemented. They also worked with a German e-commerce site over a period of four months to investigate how more than 82,000 users of the site interacted with the different cookie consent designs. The designs were adapted by the researchers to analyse how different preferences and designs affect the individual’s decision.

Their research showed that the majority of cookie consent notices are placed at the bottom of the screen (58%), do not block interaction with the site (93%) and offer no other option than the confirmation button (86%), leaving the user no choice.

The majority (57%) also tries to get users consent through the design, for example by highlighting the “Agreed” button with a color, while the link to “more options” is made less visible.

The research showed that interaction with consent notices varied widely, between 5-55%, depending on where they were positioned or what preferences were set. More users clicked the “Accept” button when it was highlighted by color (50.8% on mobile, 26.9% on desktop). In contrast, only 39.2% on mobile and 21.1% on desktop clicked the “Accept” button if it was displayed as a text link. As for third parties, around 30% of mobile users and 10% of desktop users accepted all third parties if the checkboxes were preselected. On the other hand, only a small fraction (< 0.1%) allowed all third parties when given the opt-in choice.

They also found that the more choices are given in a cookie notice, the more likely it is that the visitor will refuse the use of cookies. In fact, they concluded that with GDPR-compliant cookie notices, where the website user is free to choose which cookie categories to activate, only 0.1% of users would allow all cookie categories to be set.

CNIL and ICO publish revised cookie guidelines

6. August 2019

The French data protection authority CNIL as well as the British data protection authority ICO have revised and published their guidelines on cookies.

The guidelines contain several similarities, but also differ in some respects.

Both France and the UK consider rules that apply to cookies to be also applicable to any device that stores or accesses information. In addition, both authorities stress that users must give specific, free and unambiguous consent before cookies are placed. Further scrolling of the website cannot be considered as consent. Likewise, obtaining consent from T&Cs is not lawful. This procedure violates Art. 7 (2) of the General Data Protection Regulation (GDPR), according to which the request for consent shall be presented in a manner which is clearly distinguishable from the other matters, in an intelligible and easily accessible form, using clear and plain language. In addition, all parties who place cookies must be named so that informed consent can be obtained. Finally, both authorities point out that browser settings alone are not a sufficient basis for valid consent.

With regard to the territorial scope, CNIL clarifies that the cookie rules apply only to the processing of cookies within the activities of an establishment of a controller or processor in France, regardless of whether the processing takes place in France. The English guideline does not comment on this.

Cookie walls are considered non-compliant with GDPR by the French data protection authority due to the negative consequences for the user in case of refusal. ICO, on the other hand, is of the opinion that a consent forced on the basis of a cookie wall is probably not valid. Nevertheless GDPR must be balanced with other rights. Insofar ICO has not yet delivered a clear position.

Regarding analytic cookies, CNIL explains that a consent is not always necessary, namely not if they correspond to a list of cumulative requirements created by CNIL. ICO, on the other hand, does not exempt cookies from the consent requirement even in the case of analytic cookies.

Finally, CNIL notes that companies have six months to comply with the rules. However, this period will only be set in motion by the publication of a statement by the CNIL, which is still pending. CNIL expects this statement to be finalised during the first quarter of 2020. The ICO does not foresee such a time limit.

CNIL fines French insurance company

26. July 2019

The French Data Protection Authority (CNIL) imposed a € 180.000 fine on a French insurance company for violating customer data security on their website.

Active Assurance is an insurance intermediary and distributor of motor insurances to customers. On their website, people can request offers, subscribe to contracts and access their personal space.

In 2018, CNIL received a complaint from an Active Assurance customer, saying that he had been able access other users’ data. The other accounts were accessible via hypertext links referred on a search engine. Customers’ documents were also available by slightly changing the URL. Among those records were drivers’ licences, bank statements and documents revealing whether someone has been subject of a licence withdrawal or hit and run.

CNIL informed the company about the violations and a few days later, the company stated that measures had been taken to rectify the infringements. After an on-site audit at the company’s premises, CNIL found that the measures taken were not sufficient and that Active Assurance violates Art. 32 GDPR. Active Assurance should have ensured that only authorized persons had access to the documents. The company should have also instructed the customers to use strong passwords and it should not have send them the passwords in plain text by e-mail.

Based on the seriousness of the breach and the number of people involved, CNIL imposed a fine of € 180.000.

CNIL publishes action plan on targeted online advertising

3. July 2019

On 29th June, the French data protection authority CNIL published its 2019-2020 action plan, which aims to set rules for targeted online advertising and guide companies in their compliance efforts.

The Action Plan consists of two main steps. First, new cookie guidelines will be published in July 2019. The last cookie policy dates back to 2013, for which CNIL stated that the policy is no longer valid and will be repealed due to the stricter approval requirements of the GDPR. In order to comply with the new cookie guidelines, companies will be given a transitional period of 12 months. During this period, it will still be possible to define further browsing of a website as consent to the use of cookies. However, CNIL requires that during this transition period Cookies will be set only after consent has been obtained.

As a second major step, working groups composed of CNIL officials and stakeholders from the adtech ecosystem will be formed to develop practical approaches to obtain consent. The draft recommendations developed on the basis of this discussion will be published by CNIL at the end of 2019 or at the latest at the beginning of 2020 in order to make them available for public consultation. CNIL will then implement the final version of the recommendations after a period of six months.

The reason for preparing the Action Plan was that CNIL received numerous complaints about online marketing practices from individuals, non-profit organisations, organisations and associations. In 2018, 21% of complaints related to these issues. At the same time, CNIL received numerous questions from industry professionals trying to better understand their GDPR obligations.

FTC takes action against companies claiming to participate in EU-U.S. Privacy Shield and other international privacy agreements

24. June 2019

The Federal Trade Commission (FTC) announced that it had taken action against several companies that pretended to be compliant with the EU-U.S. Privacy Shield and other international privacy agreements.

According to the FTC, SecureTest, Inc., a background screening company, has falsely claimed on its website to have participated in the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield. These framework agreements allow companies to transfer consumer data from member states of the European Union and Switzerland to the United States in accordance with EU or Swiss law.

In September 2017, the company applied to the U.S. Department of Commerce for Privacy Shield certification. However, it did not take the necessary steps to be certified as compliant with the framework agreements.

Following the FTC’s complaint, the FTC and SecureTest, Inc. have proposed a settlement agreement. This proposal includes a prohibition for SecureTest to misrepresent its participation in any privacy or security program sponsored by any government or self-regulatory or standardization organization. The proposed agreement will be published in the Federal Register and subject to public comment for 30 days. Afterwards the FTC will make a determination regarding whether to make the proposed consent order final.

The FTC has also sent warning letters to 13 companies that falsely claimed to participate in the U.S.-EU Safe Harbor and the U.S.-Swiss Safe Harbor frameworks, which were replaced in 2016 by the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield frameworks. The FTC asked companies to remove from their websites, privacy policies or other public documents any statements claiming to participate in a safe harbor agreement. If the companies fail to take action within 30 days, the FTC warned that it would take appropriate legal action.

The FTC also sent warning letters with the same request to two companies that falsely claimed in their privacy policies that they were participants in the Asia-Pacific Economic Cooperation (APEC) Cross-Border Privacy Rules (CBPR) system. The APEC CBPR system is an initiative to improve the protection of consumer data moving between APEC member countries through a voluntary but enforceable code of conduct implemented by participating companies. To become a certified participant, a designated third party, known as an APEC-approved Accountability Agent, must verify and confirm that the company meets the requirements of the CBPR program.

Spanish DPA imposes fine on Spanish football league

13. June 2019

The Spanish data protection authority Agencia Española de Protección de Datos (AEPD) has imposed a fine of 250.000 EUR on the organisers of the two Spanish professional football leagues for data protection infringements.

The organisers, Liga Nacional de Fútbol Profesional (LFP), operate an app called “La Liga”, which aims to uncover unlicensed performances of games broadcasted on pay-TV. For this purpose, the app has recorded a sample of the ambient sounds during the game times to detect any live game transmissions and combined this with the location data. Privacy-ticker already reported.

AEPD criticized that the intended purpose of the collected data had not been made transparent enough, as it is necessary according to Art. 5 paragraph 1 GDPR. Users must approve the use explicitly and the authorization for the microphone access can also be revoked in the Android settings. However, AEPD is of the opinion that La Liga has to warn the user of each data processing by microphone again. In the resolution, the AEPD points out that the nature of the mobile devices makes it impossible for the user to remember what he agreed to each time he used the La Liga application and what he did not agree to.

Furthermore, AEPD is of the opinion that La Liga has violated Art. 7 paragraph 3 GDPR, according to which the user has the possibility to revoke his consent to the use of his personal data at any time.

La Liga rejects the sanction because of injustice and will proceed against it. It argues that the AEPD has not made the necessary efforts to understand how the technology works. They explain that the technology used is designed to produce only one particular acoustic fingerprint. This fingerprint contains only 0.75% of the information. The remaining 99.25% is discarded, making it technically impossible to interpret human voices or conversations. This fingerprint is also converted into an alphanumeric code (hash) that is not reversible to the original sound. Nevertheless, the operators of the app have announced that they will remove the controversial feature as of June 30.

Belgian DPA imposes first fine since GDPR

11. June 2019

On 28 May 2019, the Belgian Data Protection Authority (DPA) imposed the first fine since the General Data Protection Regulation (GDPR) came into force. The Belgian DPA fined a Belgian mayor 2.000 EUR for abusing use of personal data.

The Belgian DPA received a complaint from the data subjects alleging that their personal data collected for local administrative purposes had been further used by the mayor for election campaign purposes. The parties were then heard by the Litigation Chamber of the Belgian DPA. Finally, the Belgian DPA ruled that the mayor’s use of the plaintiff’s personal data violated the purpose limitation principle of the GDPR, since the personal data was originally collected for a different purpose and was incompatible with the purpose for which the mayor used the data.

In deciding on the amount of the fine, the Belgian DPA took into account the limited number of data subjects, the nature, gravity and duration of the infringement, resulting in a moderate sum of 2.000 EUR. Nevertheless, the decision conveys the message that compliance with the GDPR is the responsibility of each data controller, including public officials.

Royal family uses GDPR to protect their privacy

22. May 2019

Last week Prince Harry and Meghan Markle could claim another victory in the royal family’s never ending struggle with paparazzi photographers, securing “a substantial sum” in damages from an agency that released intimate photos of the Oxfordshire home the Duke and Duchess of Sussex rented to the media. In a statement, Splash News apologized for and acknowledged that this situation would represent “an error of judgement”.

The paparazzi agency “Splash News” took photos and footage of the couple’s former Cotswolds home — including their living room, dining area, and bedroom — using a helicopter and promptly sold to different news outlets. The lawyers of Prince Harry argued that this situation caused a breach of his right to privacy according to Art. 7 and 8 ECHR as well as a breach of the General Data Protection Regulation (GDPR) and Data Protection Act 2018 (DPA).

Considering the strategy of the Duke’s lawyers, it looks like the royal family have found a potentially attractive alternative to claims of defamation of invasion of privacy. Since in contrast to such a claim, a claimant relying on data protection law neither needs to prove that a statement is at least defamatory and met the threshold for serious harm to reputation nor that the information is private.

However, the (new) European data protection legislation grants all data subjects, regardless of their position and/or fame, a right of respect for their privacy and family lives and protection of their personal data. In particular, the GDPR requires organisations, according to its Article 5, to handle personal data (such as names, pictures and stories relating to them) fairly and in a transparent manner while also using it for a legitimate purpose.

Moreover, when obtaining pictures and footage of an individual’s private or even the intimite sphere, the organization using such materials need a specific reason like some kind of contract, the individual’s consent or be able to argue that using this photos and footage was “in the public interest” or for a “legitimate interest”. As a contract and a consent can be excluded here, the only basis that might be considerd could be a public interest or a legitimate interest of the organization itself. Taking into account the means and the way how these photos and footage of the Duke and Dutchess were created, both of these interest cannot withstand the interest  in protecting the rights and freedom of individuals’ private and intimite sphere.

Referring to this case, it seems pretty likely that the European data protection regime changed the way in how celebrities and the courts enforce the heavy-contested threshold of whether the public is allowed to see and be informed about certain parts and aspects of famous people’s lives or not.

 

 

EDPB: One year – 90.000 Data Breach Notifications

20. May 2019

Because of the GDPR’s first anniversary the EDPB published a new report that looks back on the first year GDPR.

Besides other findings of the report, the EDPB states that the national supervisory authorities received in total 281.088 complaints. 89.271 data breach notifications, 144.376 GDPR-related complaints and 47.441 other. Three month ago the number of received complaints were in total 206.326, 64.484 data breach notifications, 94.622 GDPR-related complaints from data subjects and 47.020 other. These number of complaints prove that the complaints have (on average) increased in the last three month.

At the time of the EDPB report 37% of the complaints are ongoing and 0,1% of the fined companies appealed against the decision of the supervisory authority. The other 62,9% were already closed. This proves that in contrast to the report after nine month, 2/3 of the complaints have been processed in the meantime. Three month ago only 52% were closed.

Referring to the EDPB report from three month ago, fines totalling € 55.955.871 were awarded for the detected violations by 11 authorities. With this high sum, however, it must be noted that € 50 million was imposed on Google alone. The current EDPB-report does not include a passage on fines.

All in all, the increase in queries and complaints, compared to the previous years, confirm the risen awareness on data protection. According to the Eurobarometer 67% of EU citizens have heard of the GDPR, 36% indicated that they are aware of the GDPR entails and 57% know about the existence of a public authority.

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