Tag: Instagram
29. November 2022
The Irish Data Protection Commission (DPC) imposed an administrative fine of 265 million euros on Facebook-mother Meta as a result of the unlawful publication of personal data.
Investigation proceedings
Following the availability online of personal data of up to 533 million Facebook and Instagram users from over 100 countries in April 2021, the DPC had launched investigations. As part of the investigation process, it cooperated with the other European data protection authorities and examined the Facebook Search, Facebook Messenger Contact Importer and Instagram Contact Importer tools. With the help of these tools, contacts stored in the smartphone can be imported into the Instagram or Facebook app in order to find friends or acquaintances.
Lack of technical and organisational measures to protect data
As part of its investigation, the DPC dealt with the so-called technical and organisational measures according to Article 25 GDPR. According to data protection law, data controllers must use such measures to ensure that the rights of data subjects are extensively protected. These include, for example, pseudonymisation and encryption of personal data, but also physical protection measures or the existence of reliable backups.
The DPC did not consider Meta’s technical and organisational measures to be sufficient. Therefore, in addition to the aforementioned fine of 265 million euros, it issued a reprimand as well as an order to bring the processing operations into compliance with data protection law within a certain period of time and to implement a number of specific remedial measures to this end.
Not the first fine for Meta
Meta is by now familiar with fines from European data protection authorities. In total, the company has already been fined almost one billion euros, most recently in September in the amount of 405 million euros for serious data protection violations involving underage Instagram users. The reason for the considerable amount of the individual sanctions is Article 83 GDPR, according to which fines can amount to up to four percent of a company’s total worldwide annual turnover. Meta has appealed against each of the previous decisions, so it can also be assumed in this case that Meta will not accept the fine without a judicial review, either.
17. August 2022
In early December 2021, the Irish Data Protection Commission (DPC) in its capacity as lead supervisory authority responsible for overseeing Instagram (meta) sent a draft decision to other European supervisory authorities in line with Art. 60 (3) GDPR. In this draft decision, the DPC expressed its concern with instagram’s compliance with several GDPR provisions, notably Art. 5(1)(a) and (c), 6(1), 12(1), 13, 24, 25 and 35 GDPR.
The lead supervisor authority specifically raised the issue of the public disclosure of children’s personal data, such as e-mail addresses and phone numbers, due to their use of the Instagram business account feature.
The respective Supervisory Authorities, however, did not fully agree with the draft decision and issued objections in accordance with Art. 60(4) GDPR. Unable to find common ground on some of the objections, Art. 65(1) (a) GDPR laying down the dispute resolution procedure, became applicable. Consequently, the lead supervisory authority, the DPC, was required to ask the European Data Protection Board (EDPB) to adopt a binding decision.
On July 29, 2022, the EDPB announced that it had adopted a dispute resolution decision following these objections. Now, it is upon the DPC to adopt its final decision and to communicate it to the controller. The DPC has one month to issue its final decision, albeit it should be based on the EDPB decision.
14. July 2022
On July 7, 2022, it became known that the Irish Data Protection Commission (DPC) had forwarded a draft decision concerning Meta’s EU-US data transfers to other European DPAs for consultation. Having to respect a four-week-period, European DPAs may comment on this draft or formulate objections to it. In such an event, the DPC would be given an additional month to respond to the objections raised (article 60 GDPR).
According to information available to politico, the DPC is intending to halt Meta’s EU-US transfer. The DPC is said to have concluded in its out of “own volition” draft decision that Meta can no longer rely on the SCCs when it transfers their user’s personal data to US based servers. In other words, even though Meta has implemented the EU’s SSCs, it cannot be ruled out that US intelligence services may gain access to personal data of data subjects using facebook, instagram and other meta products.
Following the striking down of both, the Safe Harbour Agreement in 2015 and the EU-US Privacy Shield in 2020 by the Court of Justice of the European Union, this draft decision seems to question the legality and compatibility of EU-US data transfers with the GDPR for a third time.
In this context it is worthy to consider a statement Meta made in its annual report to the United States Securities and Exchange Commission (SEC):
“If a new transatlantic data transfer framework is not adopted and we are unable to continue to rely on SCCs or rely upon other alternative means of data transfers from Europe to the United States, we will likely be unable to offer a number of our most significant products and services, including Facebook and Instagram, in Europe, which would materially and adversely affect our business, financial condition, and results of operations.”
Despite the possibility of a halt of Meta’s EU-US data transfers, there is reason to believe that this DPC initiated procedure will be continued in the future and that it will go beyond the previously mentioned four-weeks timeline. “We expect other DPAs to issue objections, as some major issues are not dealt with in the DPC’s draft. This will lead to another draft and then a vote”, says NOYB’s Max Schrems who filed the original complaint to the DPC. Hence, it seems rather unlikely that an instant stop of an EU-US transfer will occur. Instead, we could rather expect article 65 GDPR to be triggered meaning that the EDPB would be required to issue a final decision, including a vote, on the matter.
With no concrete EU-US transfer agreement in sight and the ongoing uncertainty on whether the DPC will eventually succeed with its draft decision, this matter continues to be of big interest.
12. August 2019
Both, Twitter and Instagram admitted in the last week that they had some privacy issues regarding the personal data of users in connection with external advertising companies.
Twitter published a statement explaining that the setting choices the user made in regards to ads on Twitter, ecspecially regarding data sharing, were not followed always. Twitter admitted that the setting choices not have worked as intended. The consequence of which is that on the one hand maybe data was shared with advertising companies in case the user clicked or viewed an advertisement. On the other hand it is possible that personalized ads have been shown to the user based on inferences. Both things could have happened even if no permission was given.
The statement also states that the problems were fixed on August 5, 2019 and no personal data like passwords or email accounts were affected. At the moment Twitter is still investigating how many and which users were concerned.
According to a report on businessinsider Instagram had to admit that the trusted partner Hyp3r tracked millions of users’ location data, secretly saved their stories and flout its rules. Hyp3r, a startup from San Francisco is spezialized on location related advertising and evaluated millions of users’ public stories. The CEO of Hyp3r published a note on the company’s website and contradicts the comparisons with Cambridge Analytica and says that no prohibited practives were used. Privacy is a major and important concern for the company. Whether this is the case can only be left open at this point. Be that as it may, for European users of the platform there is no known legal basis for such an approach.
Nonetheless, Instagram’s careless privacy and data security mechanisms enabled this approach. Even though Instagram ended the cooperation with Hyp3r and stated that they changed the platform to protect the users, the problems of the Facebook-owned app regarding the protection of users personal data are still there.
10. April 2017
The social networks Facebook and Instagram improve the privacy of their customer data. In the past, a research held by the Civil Liberties Association (ACLU) had revealed data usage by third parties in he Internet analysis company “Geofeedia”, in which the company publicly viewed customer data from Facebook, Instagram and Twitter regarding participation in protest actions, which were evaluated and sold to government agencies. Facebook and Instagram responded by improving the conditions with regard to data usage so that they should be more stringent now. Accordingly, software developers are now expressly forbidden to use data from the networks for monitoring purposes. By the end of 2016 Twitter had already issued appropriate regulations.
9. December 2016
On Tuesday, Instagram announced the launching of some features for its users to help maintain privacy.
Some time ago, Instagram already included a feature to filter comments by introducing keywords. Now, it has also introduced the feature to turn off comments in any post if the user wishes to do so. Furthermore, a new feature to like posts will be added in order to maintain a positive environment.
Another important feature consists of the possibility to remove followers from private accounts. At the time, users that have a private account are able to choose the followers they want to accept. However, once a follower was accepted there was no way to remove it. This feature will make possible to remove followers and the removed followers will not be notified about it.
Finally, a reporting tool will be available for all users. This tool can be used in cases where a user suspects that another user will injure him/herself based on the published posts. This reporting tool can be used anonymously and aims at offering support and help and connect the reported persons with specialized organizations.
Instagram’s CEO announced ongoing changes in order to achieve a safe use of Instagram.