Austrian Regional Court grants an Austrian man 800€ in GDPR compensation

The Austrian Regional Court, Landesgericht Feldkirch, has ruled that the major Austrian postal service Österreichische Post (ÖPAG) has to pay an Austrian man 800 Euros in compensation because of violating the GDPR (LG Feldkirch, Beschl. v. 07.08.2019 – Az.: 57 Cg 30/19b – 15). It is one of the first rulings in Europe in which a civil court granted a data subject compensation based on a GDPR violation. Parallel to this court ruling, ÖPAG is facing an 18 Mio Euro fine from the Austrian Data Protection Authorities.

Based on people’s statements in anonymised surveys, ÖPAG had created marketing groups and used algorithms to calculate the probability of the political affinities that people with certain socioeconomic and regional backgrounds might have. ÖPAG then ascribed customers to these marketing groups and thus also stored data about their calculated political affinities. Among these customers was the plaintiff of this case.

The court ruled that this combination is “personal data revealing political opinions” according to Art. 9 GDPR. Since ÖPAG neither obtained the plaintiff’s consent to process his sensitive data on political opinions nor informed him about the processing itself, ÖPAG violated the plaintiff’s individual rights.

While the plaintiff demanded 2.500 Euros in compensation from ÖPAG, the court granted the plaintiff only a non-material damage compensation of 800 Euros after weighing up the circumstances of the individual case.

The case was appealed and will be tried at the Higher Regional Court Innsbruck.