Category: USA

Consumers should know how much their data is worth

27. June 2019

US Senators Mark R. Warner (Democrats) and Josh Hawley (Republicans) want to know from Facebook, Google and Co. exactly how much the data of their users, measured in dollars and cents, is worth to them.

Last Sunday, the two senators announced their intention for the first time in a US talk show: Every three months, each user is to receive an overview of which data has been collected and stored and how the respective provider rates it. In addition, the aggregated value of all user data is to be reported annually to the US Securities and Exchange Commission. In this report, the companies are to disclose how they store, process and protect data and how and with which partner companies they generate sales with the data. All companies with more than 100 million users per month will be affected.

The value of user data has risen enormously in recent years; so far, companies have protected their internal calculations as company secrets. In addition, there is no recognized method for quantifying the value of user data; only when a company is sold or valued by means of an initial public offering (IPO) does it become obvious. In the case of the WhatsApp takeover it was  $ 55 per user, in the case of Skype it was $ 200.

But one can doubt the significance of these figures. A further indication can be the advertising revenues, which are disclosed by companies per quarter. At the end of 2018, Facebook earned around $6 per user worldwide, while Amazon earned $752 per user. These figures are likely to rise in the future.  “For years, social media companies have told consumers that their products are free to the user. But that’s not true – you are paying with your data instead of your wallet,” said Senator Warner. “But the overall lack of transparency and disclosure in this market have made it impossible for users to know what they’re giving up, who else their data is being shared with, or what it’s worth to the platform. […]” Experts believe it is important for consumers to know the value of their data, because only when you know the value of a good you are able to value it.

On Monday, Warner and Rawley plan to introduce the  Designing Accounting Safeguards to Help Broaden Oversight And Regulations on Data (DASHBOARD) Act to the parliament for its first reading. It remains to be seen whether their plans will meet with the approval of the other senators.

FTC takes action against companies claiming to participate in EU-U.S. Privacy Shield and other international privacy agreements

24. June 2019

The Federal Trade Commission (FTC) announced that it had taken action against several companies that pretended to be compliant with the EU-U.S. Privacy Shield and other international privacy agreements.

According to the FTC, SecureTest, Inc., a background screening company, has falsely claimed on its website to have participated in the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield. These framework agreements allow companies to transfer consumer data from member states of the European Union and Switzerland to the United States in accordance with EU or Swiss law.

In September 2017, the company applied to the U.S. Department of Commerce for Privacy Shield certification. However, it did not take the necessary steps to be certified as compliant with the framework agreements.

Following the FTC’s complaint, the FTC and SecureTest, Inc. have proposed a settlement agreement. This proposal includes a prohibition for SecureTest to misrepresent its participation in any privacy or security program sponsored by any government or self-regulatory or standardization organization. The proposed agreement will be published in the Federal Register and subject to public comment for 30 days. Afterwards the FTC will make a determination regarding whether to make the proposed consent order final.

The FTC has also sent warning letters to 13 companies that falsely claimed to participate in the U.S.-EU Safe Harbor and the U.S.-Swiss Safe Harbor frameworks, which were replaced in 2016 by the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield frameworks. The FTC asked companies to remove from their websites, privacy policies or other public documents any statements claiming to participate in a safe harbor agreement. If the companies fail to take action within 30 days, the FTC warned that it would take appropriate legal action.

The FTC also sent warning letters with the same request to two companies that falsely claimed in their privacy policies that they were participants in the Asia-Pacific Economic Cooperation (APEC) Cross-Border Privacy Rules (CBPR) system. The APEC CBPR system is an initiative to improve the protection of consumer data moving between APEC member countries through a voluntary but enforceable code of conduct implemented by participating companies. To become a certified participant, a designated third party, known as an APEC-approved Accountability Agent, must verify and confirm that the company meets the requirements of the CBPR program.

US Border Control – traveler photos and license plate images stolen in a data breach

11. June 2019

U.S. Customs and Border Control (CBP) announced on Monday, 10th June 2019, that photos of travelers, their cars and their license plate images were stolen during a data breach.

The network of CBP itself was not affected by the breach, but the photos were transferred to a subcontractor and stolen by a hack at the subcontractor. The name of the subcontractor was not mentioned. According to US media reports, the subcontractor is Perceptics which was hacked in May 2019.

CBP announced: “CBP learned that a subcontractor, in violation of CBP policies and without CBP’s authorization or knowledge, had transferred copies of license plate images and traveler images collected by CBP to the subcontractor’s company network.”  CBP has not terminated its cooperation with the hacked subcontractor despite breaches of data protection and security regulations.

CBP was informed about the breach on 31st May 2019. The breach affects nearly 100.000 people who travelled the USA. Besides the photos of travelers, their cars and license plates neither passport or other travel documents nor images of airline passengers were involved. The photos show travellers crossing either the US border to Canada or Mexico.

Until now, the hacked data could neither be found on the Internet nor in the Dark net.

New Jersey changes data breach law to extend it to online account information

20. May 2019

On May 10, 2019, Phil Murphy, Governor of New Jersey, signed a bill amending the law regarding notification of data breaches in New Jersey. The purpose of the amendment is to extend the definition of personal data to include online account information.

The amendment requires companies subject to the law to notify New Jersey residents of security breaches concerning the user name, e-mail address or other account holder identifying information.

The amendment states that companies should notify their customers affected by violations of such information electronically or otherwise and instruct them to promptly change any password and security questions or answers or take other appropriate measures to protect their online account with the company. The same shall be done for all other online accounts for which the customer uses the same username or e-mail address and password or the same security question and answer.

In addition, the amended law prohibits the company from sending notifications to the e-mail account of a person affected by a security breach. Instead, notifications must be sent in another legally required manner or by a clear and unambiguous notification sent online when the customer’s account is connected to an IP address and the company knows that the customer regularly accesses their account from that online location.

The amendment will take effect on 1 September 2019.

Data of millions of US-citizens available in the internet

2. May 2019

Sensitive data of 80 million US households are unprotected available in the internet. The data are stored on an openly accessible database whose owner is unknown.

Affected are 65 % of all US households, in numbers, 80 million households. The database includes detailed information regarding the number of persons living in a household, their names, marital status, age, date of birth, residential address including GPS data for localization and household income.

The number of affected US-citizens cannot be named due to the fact, that in one household can live a different amount of people. Because of this it is possible that over 100 million people are affected.

On the basis of the accessible data an identification of individuals is easily possible because hackers or thefts of identity can find out the mailaddresses and connect this information with free accessible information from e.g. social media.

Regarding the owner of the database no information is known. It is presumed that it is a company from the health or insurance sector.

The owner need to be find, otherwise the leak cannot be closed.

Category: Cyber Security · Data Breach · USA

Massachusetts Approved Amendments to Data Breach Notification Law

15. January 2019

Massachusetts’ data breach law has been significantly amended by the legislation signed by Gov. Charlie Baker on 10th January becoming effective as of 11th April this year. An overview of the key changes can be found following.

The amended law requires companies to provide certain additional information when notifying the Massachusetts Attorney General and the Office of Consumer Affairs and Business Regulation about a breach of security or the reasonable believe of the existence such a breach. This information include, but are not limited to “the nature of the breach of  security or unauthorized acquisition or use”, the types of personal information compromised (e.g. social security numbers), “the number of residents affected by the incident at the time of notification”, the person responsible for the breach – if known -, and whether the entity maintains a written information security program according to Massachusetts 201 CMR § 17.03.

A further update concerns the notice of the affected individuals. The amended law explicitly sets out a rolling notification to individuals under certain circumstances and prohibits therefore a company from delaying notice to affected individuals referring to the ground that the total number of individuals affected has not yet been determined. “In such case, and where otherwise necessary to update or correct the information required, a person or agency shall provide additional notice as soon as practicable and without unreasonable delay upon learning such additional information.”
If the company experiencing a data security incident is owned by another entity, the particular notification to the affected individual must specify “the name of the parent or affiliated corporation”.

Another significant change to the data breach law refers to the requirement of providing an offer of complimentary credit monitoring for “a period of not less than 18 months” (42 months, if the company is a consumer reporting agency) when a Massachusetts resident’s Social Security number has been compromised, or is reasonably believed to have been compromised, in a data security incident.  Also, Companies must certify their credit monitoring services to the Massachusetts attorney general and the Director of the Office of Consumer Affairs and Business Regulation in order to demonstrate compliance with the respective Massachusetts state law. Companies must eventually provide the credit monitoring services at no costs to the affected residents and are prohibited from asking them to waive their right to a private action as a condition for the reception of such services.

However, when these amendments become effective, beside Connecticut and Delaware, Massachusetts will have become one of those states providing a credit monitoring obligation when residents’ Social Security numbers are concerned by a breach of security. In fact, according to Public Act No. 18-90 that substitutes Senate Bill No. 472, Connecticut recently increased the required period of credit monitoring to be provided to the affected individuals from 12 to 24 months.

Data breaches in US-American healthcare sector discovered

4. January 2019

In the last weeks, several data breaches in different US states were discovered. The latest one occurred in the Choice Rehabilitation Center based in Missouri. Data of 4,309 patients was breached in a hack on a corporate email account from July 1 until the end of September. Choice discovered the hack in November and started an investigation after consulting with Microsoft. Provider’s emails were forwarded to a personal account, which was later deactivated.

The sent emails contained billing data for different medical services such as physical or speech therapy services. These included for example patient names, medical record numbers, treatment information, diagnoses and the beginning and end of treatment dates.

Just a few weeks before, the largest healthcare breach of 2018 became public. Due to a cyberattack on the health’s systems billing vendor AccuDoc Solutions, data of more than 2.65 million Atrium Health patients was breached. AccuDoc Solutions prepares bills and operates the online billing system for Atrium Health, which is a hospital network that comprises 44 hospitals in Georgia, North Carolina and South Carolina.

The compromised database contained data of patients and guarantors, comprising full names, addresses, dates of birth, insurance policy details, medical record numbers, account balances and dates of service. 700,000 patient’s social security numbers were also among the hacked data.

However, financial data such as credit card numbers are not affected. Even though the data breach is contained to AccuDoc Solutions, Atrium Health has hired a team to investigate the occurrence and has reviewed its security precautions. Those patients whose Social Security numbers were hacked are being offered one year of free credit monitoring.

USA: Call for National Privacy Law

28. December 2018

The Association of National Advertisers (ANA) is urging the Federal Trade Commission (FTC) to work towards a national privacy legislation and prevent fragmentation of the U.S. privacy landscape.
In its plea, the ANA specifically raises concerns about current developments regarding the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). It deems both legislations to be overly restrictive and threatening to the free flow of information that “is vital to delivering the products and services that consumers value and expect” and asks the FTC to carry out a detailed review of the effects of the GDPR and the CCPA on competition and consumers.

The ANA is worried as “other states are considering additional and potentially inconsistent privacy and data security laws” and has been working with member companies and other industry groups to develop a new privacy paradigm that would be enforced by the FTC as a single national standard.

The approach involves allowing companies to use data considered “per se reasonable,” and prohibiting uses of data deemed “per se unreasonable.”
The reasonable practices “could include the collection and use of non-sensitive data for advertising purposes with consumer transparency and choice,” the ANA writes. Unreasonable ones “could include determining adverse terms or conditions or ineligibility for an individual’s: employment; credit; health care treatment; insurance; education and financial aid”.

The comments were filed in response to a request for input on the February 2019 FTC Hearing on Competition and Consumer Protection in the 21st Century, which will focus on consumer privacy.

Google changes Privacy Policy due to GDPR

19. December 2018

As it is widely known these days, the General Data Protection Regulation (GDPR) came into force earlier this year to standardize data protection regulation in the EU. This has now lead to the fact that Google will update the company’s terms of service and privacy policy to be compliant with the GDPR.

The company started to notify the countries in the European Economic Area (EEA) and Switzerland in regard to some upcoming changes. They will come into effect on January 22, 2019.

The most important update, also legally, is the change of the data controller. The Google Ireland Limited will become the so called “data controller” who is responsible for the information of European and Swiss users . Therefore, Google Ireland Limited will be in charge to respond to request from users and to ensure compliance with the GDPR. At present, these services are provided by Google LLC, based in the U.S.

For website operators this means that they might also have to adapt their privacy policy accordingly. This is the case, for example, if Google Analytics is used.

Furthermore, there are no changes in regard to the current settings and services.

LinkedIn processed 18 million non-user email addresses to target Facebook advertisings

28. November 2018

The business and employment-oriented service LinkedIn processed the email addresses of 18 million non-members and targeted them with advertising on Facebook without permission.

A non-LinkedIn user issued a complaint to the Data Protection Commission that their email address had been obtained and used by the organisation for the purposes of targeted advertising on Facebook. Within Ireland’s Data Protection Commission the concerns grew regarding LinkedIn’s processing of personal data of non-users. Therefore, the office conducted an audit of the multinational LinkedIn Ireland, home to the company’s EU headquarters, and stated that it used million of e-mail addresses of non-users.

Also involved is LinkedIn Corp in the US, which processes data on behalf of LinkedIn Ireland. They targeted – by means of 18 million addresses – the individuals in Facebook. According to the commissioner’s annual report LinkedIn in the US carried out the processing in the absence of instructions from LinkedIn in Ireland (the controller). Said annual report covers the period from January 1st to May 24th 2018. Then the old office of the Data Protection Commissioner ceased to exist due to the General Data Protection Regulation. The new Data Protection Commission came into existence on May 25th 2018.

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