WhatsApp will share user information with Facebook

26. August 2016

Jan Koum, one of WhatsApp’s founders, stated shortly after selling WhatsApp to Facebook in 2014 that the deal would not affect the digital privacy of his mobile messaging service with millions of users.

However, according to the New York Times WhatsApp is about to share user information with Facebook. This week, WhatsApp published a statement saying that it will start to disclose phone numbers and analytics data of its users to Facebook. By doing so, it will be the first time that WhatsApp will connect the data of its users to Facebook.

Furthermoere, due to the fact that WhatsApp begins to built a profitable business after its previous little emphasis on revenue, it is now changing its privacy policy to the extent that WhatsApp wants to allow businesses to contact customers directly through its platform.

WhatsApp commented on the new privacy policy “We want to explore ways for you to communicate with businesses that matter to you, too, while still giving you an experience without third-party banner ads and spam”.

The new privacy policy will allow Facebook to use a users’s phone number to improve other Facebook-operated services like making new Facebook friend suggestions or better-tailored advertising.

However, WhatsApp underlines that neither it nor Facebook will be able to read users’ encrypted messages and emphasizes that individual phone numbers will not be given to advertisers.

Koum explained that “Our values and our respect for your privacy continue to guide the decisions we make at WhatsApp” and went on “It’s why we’ve rolled out end-to-end encryption, which means no one can read your messages other than the people you talk to. Not us, not Facebook, nor anyone else” and concluded “Our focus is the same as it’s always been — giving you a fast, simple and reliable way to stay in touch with friends and loved ones around the world.”

WhatsApp’s new privacy policy raises concerns due to the lack of data protection. Therefore, the president of the Electronic Privacy Information Center, Marc Rotenberg commented that it is about to file a complaint next week with the Federal Trade Commission in order to prevent WhatsApp from sharing users’ data with Facebook. Rotenberg justified this approach as “Many users signed up for WhatsApp and not Facebook, precisely because WhatsApp offered, at the time, better privacy practices” he explained “If the F.T.C. does not bring an enforcement action, it means that even when users choose better privacy services, there is no guarantee their data will be protected.”